Nick Freiling Nick is the Director of QuestionPro InsightsHub. He works with directors of insights and analytics to enhance workflows, organize data, and synthesize research across UX, CX, and MRX teams. He has consulted on survey projects for Procter & Gamble, SpaceX, Getaround, Axios, and MIT. His articles and talks on market research have been featured by Startup Grind, SeedReady, and Wordcamp. In 2016, he founded PeopleFish and surveyed more than 1M consumers for 300+ clients.


Articles by Nick Freiling

Preserving Insights Stories: Challenges and Solutions in a High-turnover Environment

How an insights repository can help presenting data in the right context

Introduction While the full impact of The Great Reshuffle on the insights industry remains to be seen, there’s little question that our current high turnover environment...
9 min read

Breaking Silos between UX, CX and MRX

Mitigate and reduce inefficiency with a centralized platform

EXECUTIVE SUMMARY Over the past decade, top-performing companies have afforded UX, CX, and MRX teams more operational independence. And for a good reason. Studies...
5 min read