Authors
Ken has over two decades of experience in CX research, focusing on combining operational with experience data to generate business insights and global CX deployments.
https://www.questionpro.com/cx/
Entrepreneur, idea generator and global consumer insights & strategy expert with strategic leadership experience at Procter and Gamble and 3 time company founder... on my way to number 4.
https://www.kristizuhlke.com/
Vivek Bhaskaran is the founding member and executive chairman of QuestionPro, one of the industry's leading providers of web-based research technologies.
https://www.questionpro.com/