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Kanoo Travel - KAM

Workshop on Key Account Management - Kanoo Travel - Feb 2015
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1. Dear Kanoo Staff:  You are invited to participate in a survey related to our proposed KAM Training programme in February. There are no risks associated with this survey; it will take approximately 6 minutes to complete the questionnaire. It is designed to help me to assess your current experience and specific needs, if any.  Please note your survey responses will be strictly confidential, and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact me by email at the email address specified below.

Thank you for your time and support. Please start with the survey now by clicking on the Continue button below.  Mano.
 
 
 
* 2. What is your current area of work at Kanoo?
 
Key Account Management
 
Sales
 
Operations
 
Management
 
Other
 
 
 
 
* 3. Do you have a dual role in Kanoo Travel?
 
Yes
 
No
 
 
 
* 4. How many years have you been directly involved in Key Account Management?
 
1 - 5 Years
 
5 - 10 Years
 
10 - 15 Years
 
15 - 20 Years
 
More than 20 years
 
 
 
* 5. What percentage of your corporate clients have a Travel Policy?
 
1 - 5%
 
5 - 10%
 
10 - 15%
 
15 - 20%
 
More than 20%
 
 
 
* 6. What percentage of your clients are on Transaction Fees?
 
Less than 35%
 
35 - 50%
 
50 - 75%
 
More than 75%
 
 
 
* 7. Do you conduct regular Business Reviews for larger clients?
 
Yes
 
No
 
 
 
* 8. Do you have challenges in re-pricing your product?
 
Yes
 
No
 
 
 
* 9. Are there any specific areas of Key Account Management that you would like me to deal with, during the Workshop? If your answer is, "Yes", please provide relevant information, in the box below. If there are none, please answer, "No".
   
 
 
 
10. If you have any comments or suggestions, please use the box below, to convey them to me.
   
 
Kanoo Travel - Workshop: Key Account Management
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