Security and Privacy

QuestionPro Privacy Policy

All data is accessed and owned by the survey creator who must provide a username and password.

Security Overview

QuestionPro Security PDF

At QuestionPro, security is our top priority. We've gone through great lengths to adhere to the highest standards of internet security. For a more detailed outline of our robust security measures, please download the Security PDF.

Safe Harbor Certification

Safe Harbor Certification

QuestionPro Inc is certified under the U.S. Department of Commerce's Safe Harbor Program. The designation certifies that QuestionPro Inc conducts business in compliance with European privacy laws. Through the certification, QuestionPro Inc demonstrates its commitment to upholding the highest privacy standard and adhering to the seven Safe Harbor principles: notice, choice, onward transfer, access, security, data integrity and enforcement.

SSAE16/SOC-2

SSAE16

QuestionPro undergoes routine SSAE16/SOC-2 audits for its collocation facilities in Seattle. These ongoing audits, conducted by an independent accounting firm, signifies that the QuestionPro data center security and operational procedures have been reviewed and tested to validate that controls and processes have been suitably designed and are operating effectively, in addition to protecting and safeguarding customer's equipment and data.

Respondent Anonymity Assurance Program

Respondent Anonymity Assurance
Track Respondents
Send Reminders
Anti-Ballot Box Stuffing Capability
QuestionPro offers a unique guarantee to survey researchers to protect the privacy and confidentiality of the respondents.

TRUSTe Privacy Certification
 

Truste - Certified Privacy

Truste - Certified Privacy

Truste is an independent non-profit organization that certify and monitor website privacy and email policies, and resolve thousands of consumer privacy problems every year.

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