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2012
December
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New Customer Survey
New Customer Survey
Customer Satisfaction Survey
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Hello:
As one of our valued customers we value your opinion. From time to time we like to follow up with our customers and make sure we are meeting their expectations.
We know buying that from an auction, in some cases can be a gamble, but it is our goal to reduce the risk of defective items by thoroughly inspecting and accurately describing the items we sell.
This survey will allow you to provide feedback regarding your recent purchase. We will use your feedback to provide a better quality of service and merchandise in future auctions.
I Agree
*
How did you find out about our Rhino Liquidation?
Auction Company
Google
Flyer
Friend or Family Member
Other
*
How many times a month to you purchase from an online auctions?
1-5 times a month
5-10 times a month
10 or more times a month
*
What is your primary purpose for buying at auction?
Personal use
Business use
Buy to Resell
Other
*
How many times have you purchased items from Rhino Liquidation either through RhinoAuction.com or another auction house?
1-5 times
5-10 times
10 or more times
*
How satisfied have you been with the items you have purchased from Rhino Liquidation in the past?
Very Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Very Dissatisfied
Please rate the following regarding your previous interaction with Rhino Liquidation and it's employees:
*
Quality of merchandise purchased
*
Quality of service provided
*
Satisfaction with pick up process
*
Overall value of merchandise purchased
*
How likely are you to recommend Rhino Liquidation to your friends or family?
We get some of our most best ideas from our customer. Please let us know how we can better serve you in the future.
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