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Questions marked with a * are required Exit Survey
 
 
* Overall, how satisfied or dissatisfied are you with our company?
 
Very Satisfied
 
Somewhat Satisfied
 
Neither Satisfied nor dissatisfied
 
Somewhat Dissatisfied
 
Very Dissatisfied

 
 
 
* How responsive have we been to your questions or concerns about your loan?
 
Extremely responsive
 
Very responsive
 
Moderately responsive
 
Not so responsive
 
Not at all responsive

 
 
 
* How long have you been a customer of our company?
 
Less than six months
 
Six months to a year
 
1-2 years
 
3 or more years

 
 
 
* How long have you been a customer of our company?
 
Less than six months
 
Six months to a year
 
1-2 years
 
3 or more years

 
 
 
* How long have you been a customer of our company?
 
Less than six months
 
Six months to a year
 
1-2 years
 
3 or more years

 
 
 
The account representative treated me fairly while attempting to get a positive resolution to my account.
 
Strongly Agree
 
Somewhat Agree
 
Neither Agree or Disagree
 
Somewhat Disagree
 
Strongly Disagree

 
 
 
How likely is it that you would recommend this company to a friend or colleague?
 
Visa
 
Mastercard
 
American Express
 
Discover
 
Diners Club

 
 
 
How likely is it that you would recommend this company to a friend or colleague?
 
Visa
 
Mastercard
 
American Express
 
Discover
 
Diners Club