This three-part webinar series will cover practical approaches to creating a winning customer experience action plan. In Part One, find out where to start with key CX metrics and best practices.
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Learn how to measure Net Promoter Score (NPS) to deliver a better customer experience. In this webinar, Shep Hyken discusses NPS and how you can use that to measure your customer experience.
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Stay competitive with one of the newest research methodologies—Online Communities. Learn in this webinar factors that contribute to this method's success and the future of Onine Communities.
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In today's day and age, millenials are taking over the workforce. Find out how to build, keep, and maximize engagement from millenials in the workplace. We will show you how!
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The better the survey design, the better the data your survey will yield. In this webinar, learn how to gain deeper insights by using two simple brainstorming tactics.
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In this webinar learn how to design a survey that does what you want, how to turn survey goals into real survey questions and how to turn resources into insightful data.
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Understand how to improve your data collection practices through better survey design methodology, tips to avoid response bias, variations in question styles, and optimal data analysis.
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In this webinar, get the best tips on how to make sense of quantitative data, from looking at the answers and survey goals, to crunching the numbers and drawing conclusions.
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In this webinar learn how to design a survey that does what you want, how to turn survey goals into real survey questions and how to turn resources into insightful data.
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How to get people to join an online community, how to increase levels of engagement and participation and how to sustaining it over time. Learn in this QuestionPro Community webinar.
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Learn how to set research objectives, understand your audience, create the right survey questions, how to distribute and analyze your surveys, and how to make informed decisions derived from your surveys.
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Experts deep-dive into mobile as the marketing measurement and data collection platform and provide a holistic view of current and future opportunities for marketers.
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This webinar reviews, how Choice-Based Conjoint Analysis with QuestionPro, one of the most powerful analytics tool works and what business questions it can answer. View now!
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How to create a system which makes sure that top performers get rewarded, that people are growing and developing, and performance is getting better over time. Watch this webinar now!
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In this webinar, learn how MaxDiff Scaling works with QuestionPro, how to get accurate consumer insights, why it is superior to rating scales and what business questions it can answer.
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This webinar dives into four areas of online community management - Recruitment, Engagement, Data Collection and Rewards. Learn the tips and tricks to create your buzzing community.
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Find out how to use data to create an authentic employer brand and design the culture you want, rather than default to the culture you have. Collect and analyse Datas with QuestionPro!
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Learn how to develop products based on ever-changing customer demand. This webinar goes over product development lifecycle and shows how to get customers coming back for more.
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In this QuestionPro Customer Experience Management webinar you learn how to take proactive steps to follow up with dissatisfied customers and transform your detractors into promoters. View now!
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If you love the new hire of yours, chances are, your competitor wants him too. Learn in this QuestionPro Workforce Intelligence webinar how to acquire and retain your top talent.
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Learn how to engage community members, how to collect relevant insights from the holiday campaigns and utilize the insights to keep engagement after the holiday season.
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Learn in this QuestionPro Webinar how to engage enthusiastic customers in order to turn them into a powerful marketing force and capture the value that stems from customer satisfaction.
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Find out why customer engagement is so important, how it can improve your customer experience and how QuestionPro Communities, can provide the right environment and tools for such engaging activities.
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Find out in this QuestionPro Workforce Intelligence webinar which parts of your culture bring you value and what parts of your work culture are hindering your company's performance.
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