Account Discovery Questionnaire(Williams)

Welcome to the SRC - Aetna Account Discovery Questionnaire

Please note, you have the option to save and complete the questionnaire at a later time. If you have any questions or need assistance, please contact Alexis Jarrett at (803)333-1794.

Thank you for choosing SRC - Aetna. We appreciate your business!

* What is the name of your company?

* Please tell us your name.

* What is your email address?

* What is the name of your SRC contact person?

* How are your new employees oriented to your benefits program? (check all that apply)

General HR orientation meeting

Intranet website

Paper packet

Benefits enrollment meeting

PowerPoint Presentation

Benefits video

Other

* What role do benefits play in your employee recruiting and selection process?

Very important

Significant

Moderate

None

* How do you train your managers on new programs? (check all that apply)

Paper-based information through inter-office mail

Paper-based information through U.S. mail

E-mail

Intranet site/web-based training tools

Manager meetings

Audio/visual presentations

Other

* Who communicates your annual benefits plan options to employees?

Internal staff

Benefits enrollment firm

Brokers/carriers

* Do you offer any voluntary/individual products in addition to your group products, and if so, how are they enrolled?

Not Applicable

Online enrollment

Interactive Voice Response (IVR)

Paper enrollment packets

Group enrollment meetings

One-on-one enrollment meetings with a professional enroller

* If your employees receive paper paychecks/stubs, are other communications ever included in the same envelope?

Yes

No

Not applicable

* Is there anything else you would like to tell us about your business that would help us to better serve the needs of you and your employees?

Yes

No