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| * Please enter your respondent PIN ID: | | |
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* Please answer the following questions in the context of your experience with the Fuel Cell Hybrid Vehicle (FCHV) Highlander during the last two weeks. Be sure to read each question carefully, as you will not be able to return to previous questions as you continue through the survey.
During the past two weeks, what percent of your personal trips (you as the driver) has been taken with the FCHV Highlander? (Please select one response.) |
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Please indicate the types of trips in which you have been the driver but intentionally did not drive the FCHV Highlander. (Please select all that apply.) |
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| * Could you please elaborate on the general reasons as to why you did not take the FCHV Highlander on these trips? | | |
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How many times have you fueled the FCHV Highlander during the past two weeks? (Please select one response.) |
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Based on your observations, how would you characterize the ease of fueling the FCHV Highlander? (Please select one response.) |
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During the past two weeks, how often have you forgone trips with the FCHV Highlander because you did not have enough fuel, and you could not easily access a station? (Please select one response) |
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The limited availability of locations to fuel with hydrogen greatly restricted my use of the FCHV Highlander in my daily travel. (Please select one response.) |
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During the past two weeks, at what approximate cruising range remaining did you become concerned about not having enough fuel to complete your trips in the FCHV Highlander? (Please select one response.) |
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Based on your witnessing of the FCHV refueling, how long would you say it has taken to actually fuel the FCHV Highlander at the station (starting from the time the vehicle is pulled up to the pump, ending when you can drive away)? (Please select one response.) |
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Given your experiences with the FCHV Highlander during the past two weeks, the limited range of the FCHV is a (please select one response): |
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How close have you come to emptying the vehicle before refueling? (Please select one response.) |
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Now that you have driven the FCHV Highlander for four weeks, we would like to assess how you feel it compares with the traditional hybrid Prius that you first drove in this study. As before, please consider the traditional hybrid Prius to be the benchmark. Assuming that this vehicle is rated as a “3” across all categories, please rate the FCHV Highlander relative to how you feel it has performed versus the gasoline-electric hybrid. (5 is better, 1 is worse) (Please select one response in each row below.)
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| Are there any features about the FCHV Highlander that you currently consider to be significantly better than the traditional hybrid Prius? Please explain. | | |
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| Are there any features that are significantly worse than the traditional hybrid Prius? | | |
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| Are there any features about the FCHV Highlander that you currently consider to be significantly better than the plug-in hybrid Prius (or PHEV Prius)? Please explain. | | |
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| Are there any features that are significantly worse than the plug-in hybrid Prius (or PHEV Prius)? | | |
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| 1st Favorite Thing | | | | 2nd Favorite Thing | | | | 3rd Favorite Thing | | |
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| Least Favorite Thing | | | | 2nd Least Favorite Thing | | | | 3rd Least Favorite Thing | | |
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Overall, how has the FCHV Highlander met your expectations? (Please select one response.) |
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Based on your experience so far with the hydrogen vehicle, what is your perception of the safety of hydrogen as a fuel? (Please select one response.) |
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Based on your experience so far with hydrogen vehicle fueling, what are your perceptions of hydrogen fueling safety? (Please select one response.) |
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The limited availability of hydrogen infrastructure would greatly impact my decision to purchase a FCHV Highlander for my daily travel. (Please select one response.) |
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The ability to use the high-occupancy vehicle (HOV) lane with an FCHV Highlander would greatly impact my decision to purchase a FCHV for my daily travel. (Please select one response.) |
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I would value a $2,000 tax credit for an FCHV Highlander purchase that I would receive when I filed my taxes about the same as I would value a $2,000 dealer rebate given when I purchased the vehicle. (Please select one response.) |
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* By now, you have driven three vehicles that use some of the most advanced electric drivetrain technologies available. If you could choose only one to own, assuming they all cost about the same to purchase and fuel, which one would it be? (Please select one response.) |
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| Why did you choose the Gasoline-electric hybrid Prius? What made it preferable over the other vehicles? | | |
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If hydrogen stations had been more abundant (say to the level of gasoline) would this have changed your opinion to prefer the FCHV Highlander? |
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| Why did you choose the plug-in hybrid electric Prius? What made it preferable over the other vehicles? | | |
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If hydrogen stations had been more abundant (say to the level of gasoline) would this have changed your opinion to prefer the FCHV Highlander? |
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| Why did you choose the fuel cell powered Highlander? What made it preferable over the other vehicles? | | |
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Would you prefer your selection over a new version of the vehicle that you own today? (Please select one response.) |
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| What are the main reasons that you would prefer a new version of the vehicle you own today over any of the three vehicles that you drove in this study? | | |
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* In general, have you preferred driving your current car over all three test vehicles? |
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| Please explain briefly what you have preferred of your vehicle over all three of the test vehicles? | | |
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Do you believe that the PHEV Prius saved you money in terms of reduced overall fuel costs (i.e., gasoline plus electricity)? (Please select one response.) |
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| Given your experience with the PHEV Prius, what percent of the car buying population do you think would be willing to plug-in their vehicle (assuming access to an outlet near their home parking spot)? (Please type in response below) | | |
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Overall, do you think that the advantages of plugging-in the vehicle outweigh the inconveniences? |
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| Please describe why plugging-in the car is inconvenient? | | |
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Are there any modifications that could be made that would make plugging-in the car more convenient? (For example, a different cord length, etc.) |
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| Please explain what modifications you would make. | | |
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In the last few surveys, you have been comparing the PHEV Prius and the FCHV Highlander to the traditional hybrid Prius. Now, we would like you to compare the attributes of the FCHV Highlander to the PHEV Prius. In the following table, consider the PHEV Prius to be the standard “3” response. Please rate your impression of various attributes of the FCHV Highlander relative to the PHEV Prius. (Please select one response in each row below.)
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In answering the following question, assume three things:
1. Both the FCHV Highlander and the PHEV Prius reduce environmental impacts by about the same amount over the traditional hybrid Prius.
2. Both the FCHV Highlander and the PHEV Prius cost the same to purchase ($5,000 more than the traditional hybrid Prius), and all three vehicles cost the same to operate.
3. Hydrogen is available at almost every gas station.
Which vehicle would you prefer to use? |
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| Please explain briefly why you preferred this vehicle? | | |
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Does your regular vehicle have an HOV lane sticker? |
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Based on your experience and use (or lack of use) with the HOV lane sticker, how would you value it? Imagine that you are considering the purchase of a vehicle that you absolutely want to buy. Two owners are selling used versions of this vehicle. Each vehicle is only a few months old and each has less than 500 miles on it. The previous owners took good care of each of them, and they are essentially the same (desired color and all).
One owner was lucky and able to get an HOV lane access sticker before the state-established maximum quota was reached. The other owner was late and could not get the sticker.
Would you buy the stickered vehicle if it was $5,000 more than the vehicle without the sticker?
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Would you buy the stickered vehicle if it was $4,000 more than the vehicle without the sticker? |
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Would you buy the stickered vehicle if it was $3,000 more than the vehicle without the sticker? |
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Would you buy the stickered vehicle if it was $2,000 more than the vehicle without the sticker? |
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Would you buy the stickered vehicle if it was $1,000 more than the vehicle without the sticker? |
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Would you buy the stickered vehicle if it was $500 more than the vehicle without the sticker? |
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Would you buy the stickered vehicle if it was the same price as the vehicle without the sticker? |
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During the course of the survey, you were asked several questions about price differentials that you might be willing to pay under certain conditions. Were these questions well understood? (Please select best response.) |
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