Answering Service Prefs

This survey is being conducted to collect your preferences regarding being contacted by our answering service. The goal of this survey will be to try and reach a general consensus on two main questions. First, what information would you like to have available when someone pages you? Second, when and how would you like to be contacted? Answers to these questions will be used to make adjustments to our current answering service protocol.

When facilities contact our answering service, what information would you like them to collect?

Add-on / Cancel / Time or Room Change

Caller Name / Phone Number

Facility Name / Phone Number

Surgeon Name

Patient Name

Other

When you are NOT ON CALL and the answering service needs to contact you re: schedule changes for the following day:

Page me up to 2000, then hold the pages until 0500 the following day.

Page me up to 2100, then hold the pages until 0500 the following day.

Page me up to 2200, then hold the pages until 0500 the following day.

Other:

Would you prefer to receive text messages from the answering service on your Pager or your Treo/Katana?

Pager

Treo/Katana

Would you be comfortable replying to a text message on your Treo/Katana as a means of confirming to our answering service that you received a page?

Yes

No

Are there any other comments or concerns?