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Surveys
2014
June
A
Arizona Former CNU customers
Arizona Former CNU customers
0%
Questions marked with an
*
are required
Exit Survey
As you may know, payday loans were banned in Arizona as of July 2010. This ban makes it illegal for
companies
to offer payday loans in Arizona. It is NOT illegal for consumers to take a loan.
Through the following questions, we’d like to get your thoughts on how or if this ban affected you personally.
*
Do you currently reside in the state of Arizona?
Yes
No
*
When did you move out of Arizona?
2010
2011
2012
2013
Other
*
Were you aware of the current payday loan ban in Arizona prior to hearing about it within this survey?
Yes
No
Please indicate how, if at all, the ban of payday loans in Arizona has impacted your financial circumstances.
Did the ban of payday loans make your financial circumstances:
Significantly worse
Somewhat worse
Neither better nor worse
Somewhat better
Significantly better
*
Since payday loans were banned in July 2010, has the frequency of each of the following events increased, decreased or stayed the same for you personally?
Decreased
Stayed the same
Increased
*
Bank overdrafts
*
Bounced checks
*
Late or missed payments for bills or credit cards
*
Utility disconnects
*
Late rent payments
*
Ability to make car repairs/maintenance
Please indicate your level of agreement with the following statement:
The fees I’ve incurred from the use of other financial products (e.g. late or missed payment fees, bounced check or overdraft fees, over-the-limit credit card purchase) have increased significantly since payday loans have not been available to me.
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
*
How often have you been unable to pay for necessary expenses (e.g. car maintenance, safe housing, medical expenses) within the past 4 years?
Not at all often
Not very often
Somewhat often
Very often
Extremely often
*
*
Have you had the need to raise cash for an immediate expense within the past 4 years?
Yes
No
*
How have you raised cash for an immediate expense within the past 4 years? Select all that apply.
Friends/family
Payday loans
Pawn store loans
Advance at work
Credit union
Bank loans
Auto title loans
Other
*
What was the source of the payday loan provided to you? Select all that apply.
Offshore internet lender (online lender based outside of United States)
“Tribal” lender (online or store loans made by a US Native American Tribe)
Unlicensed lender (online or in person loans made by an unlicensed online source or individual located in Arizona)
Out of state payday loan store (you drove to New Mexico, Utah or California)
I don’t recall
*
What is your opinion of the payday loan ban in Arizona and how it affects your life?
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