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  2. 2015
  3. December
  4. A
  5. AshakaCem IS/IT User satisfaction survey 2015
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Exit Survey
 
 
Dear colleague:
You are invited to participate in our survey - AshakaCem IS/IT user satisfaction survey 2015. In this survey, approximately 300 Respondents will be asked to complete a survey that asks questions about General IS/IT service and user satisfaction. It will take approximately 10 minutes to complete the questionnaire.

Your participation in this survey is very important for us to learn your opinions towards service improvement.

Thank you very much for your time and support. Please start with the survey now by clicking on I Agree and then next button below.
 
 
 
 
What types of IS/IT services do have access to(Select all that apply)?
 
Domain (Share network folder)
 
GMail
 
ERP (JD Edwards)
 
LafargeHolcim Intranet
 
None of the above

 
 
 
Rate how IS/IT services is adding value to your role ?
 
Zero value
 
low
 
Medium
 
High
 
Extremely high
 
 
 
Which of the Google collaboration platform do you know how to use (Select all that apply)?
 
Google GDrive
 
Google Calendar
 
Google Hangout
 
Google Search
 
Other
 

 
 
 
In your opinion, which of the google collaboration platform do you need to be trained?
 
Google GDrive
 
Google Calendar
 
Google Hangout
 
Google Search
 
Google Docs
 
 
How satisfied are you with the following (scale of 1 - 5):
General IS/IT services
General IS/IT tool (computer)
IS/IT Support Team
Response to support call(s)
Overall IS/IT service Management
 
 
 
Please suggest what the IS/IT Team should do differently to improve service delivery
 
Do nothing
 
Please specify
 

 
AshakaCem IS/IT user satisfaction survey 2015