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  2. 2010
  3. October
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  5. ASI Satisfaction Survey
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Hello:
You are invited to participate in our survey on ASI Rebalancing Tool.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
How did you rebalance accounts prior to subscribing to ASI? (Check all that apply.)
 
Custom spreadsheet
 
Manual process
 
Security APL
 
ARM (LPL’s Automated Rebalancing Module)
 
Rebalance Now
 
3rd Party Tool
 
Other
 

 
 
 
In the previous question you selected "3rd Party Tool" for your method of rebalancing accounts prior to ASI. Please name the 3rd Party Tool here:
   
 
 
 
Briefly describe your process prior to ASI:
   
 
 
 
How do you decide when and which accounts to rebalance or trade? (Check all that apply.)
 
Tactical Decision – Based on market movements
 
Tactical Decision - Based on specific securities held in accounts
 
Cyclical – Rebalance/trade on a quarterly, semi-annual or annual basis
 
Cyclical – Based on advisory fee cycle
 
Responding to Model Updates – rebalancing all accounts assigned to a model updated by research or a model I manage myself
 
I have a customized strategy for each client
 
I rebalance based on percent drift from the target allocation
 
Other
 

 
 
 
What were your top challenges with your former solution for rebalancing or trading accounts? (Check all that apply.)
 
No Rebalancing Tool/Manual Process
 
No ability to “swap” securities
 
No ability to trade/rebalance all security types
 
Too time consuming
 
No ability to enter multiple trades at one time
 
Error-prone due to manual calculations
 
Other
 

 
 
 
Please select the major decision factor influencing your decision to subscribe to ASI? (Select only 1)
 
LPL Financial product offering
 
Simplify rebalancing process
 
LPL Financial Mutual Fund Research models available
 
Integration with BranchNet
 
Price
 
Increases efficiency in your business
 
Better account management
 
Other
 
 
 
 
Please rate you level of satisfaction with ASI on a scale of 1 to 5 with 1 being Very Unsatisfied and 5 being Very Satisfied.
 
1. Very Unsatisfied
 
2. Unsatisfied
 
3. Neutral
 
4. Satisfied
 
5. Very Satisfied
 
 
 
Briefly describe why you are not fully satisfied with the ASI rebalancing tool:
   
 
 
 
Briefly describe why you are satisfied with the ASI rebalancing tool:
   
 
 
Please rate the following features on a scale from 1 to 5 with 1 being Very Unsatisfied and 5 being Very Satisfied. Please leave blank if not applicable to your business model.
1. Very Unsatisfied 2. Unsatisfied 3. Neutral 4. Satisfied 5. Very Satisfied N/A
Rebalancing method used: securities-based model
LPL Financial Research models available
User-defined models available
Integration with BranchNet
Price
Ability to submit multiple trades at one time
Ability to rebalance all security types
Ability to rebalance multiple accounts at a time
 
 
Please rate your level of agreement, from 1 to 5, with the following statements that relate to the Account Export screen in BranchNet. 1 is Strongly Disagree, 5 is Strongly Agree. Please leave blank if not applicable to your business model.
1. Strongly Agree 2. Agree 3. Neutral 4. Disagree 5. Strongly Disagree N/A
Account Data Export gives me all of the criteria I need to select the accounts I want to rebalance
Account Data Export is easy to use
I use the “favorites” area to save account searches for future use
The search results table gives me all of the account information I need
I use the Account Data Export CSV format for my own use
 
 
 
Please provide any additional comments on the BranchNet Account Data Export:
   
 
 
Please rate your level of satisfaction, from 1 to 5, with the following statements that relate to the ASI rebalancing tool. 1 is Very Unsatisfied, 5 is Very Satisfied.
1. Very Unsatisfied 2. Unsatisfied 3. Neither Satisfied nor Unsatisfied 4. Satisfied 5. Very Satisfied N/A
ASI’s ease of use.
Training modules and the ability to be productive on ASI quickly
Support from the LPL support group
 
 
 
Please provide additional comments on the training, support, and/or ease of use of ASI:
   
 
 
Please rate your level of satisfaction on a scale from 1 to 5, with 1 being Very Unsatisfied and 5 being Very Satisfied with the following features and abilities available within ASI.
1. Very Unsatisfied 2. Unsatisfied 3. Neutral 4. Satisfied 5. Very Satisfied N/A
Rebalance single accounts
Rebalance multiple accounts
Create user-defined models
Create a securities-based model
Create an asset class-based model (target allocation model)
Directly access updated LPL Research models in ASI
Customize preferences within ASI (i.e. restricted securities, minimum transaction amounts, etc.)
Diagnostic reports
Include all applicable security types in model construction
Modify recommended trades from within ASI
As of close pricing of securities
 
 
 
Please provide any additional comments on the features available or you would like available in ASI:
   
 
 
Please rate your level of agreement, from 1 to 5, with the following statements that relate to the Trade Import screen in BranchNet. 1 is Strongly Disagree, 5 is Strongly Agree.
1. Strongly Disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree N/A
The trade import tool allows me to easily process trades generated in ASI.
The ability to work with Mutual Fund trades on one tab and Equity/ETF trades on another tab is useful.
The ability to view and process multiple trades at once is a huge time-saver for my business.
The ability to control execution of trades over an extended time period is useful.
The length of time to process trades/performance of the system meets my expectations.
 
 
 
Please provide any additional comments on the features available or you would like available in the BranchNet Trade Import Tool:
   
 
 
As LPL Financial looks at the future of the rebalancing tools for our advisors, please rate the value of the following features on a scale of 1 to 5. With 1 being Not Valuable and 5 being Extremely Valuable.
1. Not Valuable 2. Somewhat Not Valuable 3. Neutral 4. Somewhat Valuable 5. Extremely Valuable N/A
Expand types of orders beyond market orders (i.e. Stop/Limit)
Real time price quotes within the rebalancing process
Ability to do block trading with average price execution
Ability to process other security types through the BranchNet interface
Expand rebalancing to accounts beyond advisory
Ability to do swaps (automatically trade one security in place of another, buy/sell is automatically calculated)
Tax Lot and cost basis information available in ASI
Add alerts to the system when an account needs to be rebalanced
Asset class expansion/customization on ASI
Display client name next to account number in ASI
Other
 
 
 
Do the current capabilities of the ASI rebalancing tool and the new BranchNet export/import capabilities meet your needs for a long term rebalancing solution?
 
Yes
 
No
 
Don’t know
 
 
 
Please explain why you answered 'No' to the question: Do the current capabilities of the ASI rebalancing tool and the new BranchNet export/import capabilities meet your needs for a long term rebalancing solution?
   
 
 
 
Do the current capabilities of BranchNet trading meet your needs for a long term trading solution?
 
Yes
 
No
 
Don’t know
 
 
 
Please explain why you answered 'No' to the previous question "Do the current capabilities for BranchNet trading meet your needs for a long term trading solution?"
   
 
 
 
Please select the reasons your adoption of the rebalancing tool have positively impacted your business. (Select all that apply)
 
Better management of portfolio of accounts
 
Increased efficiency
 
More consistency in investments across account base
 
Ability to expand assets under management and acquire new clients
 
Fewer errors
 
Lowered client risk
 
The rebalancing tool has not provided business value
 
Other
 

 
 
 
Are there any rebalancing and/or trading solutions available on the market today that you would be interested in seeing integrated with BranchNet or available to you directly?
 
Yes
 
No
 
 
 
Please explain why you answered 'Yes' to the question: "Are there any rebalancing and/or trading solutions available on the market today that you would be interested in seeing integrated with BranchNet or available to you directly?"
   
 
 
 
How many client accounts do you rebalance?
 
0-10
 
11-50
 
51-100
 
101 – 200
 
200+
 
 
 
Will you/do you rebalance more accounts for more clients as a result of the ASI rebalancing tool?
 
Yes
 
No
 
Don’t know
 
 
 
Including yourself, please select the approximate number of employees in your office.
 
1-5
 
5-10
 
10-15
 
15-50
 
50-100+
 
 
 
Approximately how many members of your office use ASI?
 
0-5
 
6-10
 
11-15
 
16-50
 
51-100+
 
 
 
How long have you been advising clients and managing portfolios?
 
Less than 1 year
 
1-5 years
 
6-10 years
 
11-15 Years
 
More than 15 years
 
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