Business Partner Survey

* What area/department of the company do you work in?

CnSO Operations - Delivery

CnSO Operations - Account Management

CnSO Finance

Category Operations

Category Finance

Other

* I understand that the role of COE is to support the following ? Check all that apply

Plan/Forecast/Outlook

Finance/Analytics/Variance

AR Review

Pricing & Task Order Review

Ariba PO Support/Vendor Invoice Coding

Invoicing

Reporting

Set up & coordinate Meetings

Tracking Commissions

* How regularly does your finance contact partner with you?

Frequently ( 1 time a week or more)

As needed ( only to respond to requests, monthly close, etc..)

Seldom ( sends monthly reports and emails requests )

Does not contact you

* What mode of communication is generally used with the finance contact?

Lync or phone and email

email only

Does not contact you

* Are the P&Ls sent to you proactively and on a timely basis?

It is always sent to me on time before I can ask for it

It is sent to me on time but generally after I ask for it

It is sent but never on a timely basis

It is never sent to me

* Does your finance contact understand your contract and the services delivered and provides you analytics and support that helps you in decision making?

Understands my business, provides me data and partners well, helping me drive my business

Understands my contract, provides me data but does not partner with recommendations

No understanding but does provides me data to make decisions on my own

Not at all

* Does your finance contact provide you with monthly variances, explanations and inputs that will help you drive your business?

Provides monthly variances, gives explanations and meaningful recommendations to help me drive my business

Provides monthly variances and gives explanations but does not provide any recommendation

Provides monthly variances but does not support it with explanations

No Support

* Does your finance contact partner and provide you with inputs on the Plan, forecast & outlook numbers based on his/her analysis?

Partners and provides inputs for the Plan/Forecast/Outlook numbers with meaningful analysis

Partners but does not provide any input or analysis for the Plan/Forecast/Outlook numbers

Does not partner and passes the entire responsibility to me

Not at all involved in any Plan/Forecast/Outlook activities

* Are there any areas of concerns or feedback on the current support from the COE Team?

* What additional support from the COE Team would help you drive your business better?