This free survey is powered by
  1. Surveys
  2. 2015
  3. October
  4. C
  5. costomer satisfaction
0%
Exit Survey
 
 
Hello:
You are invited to participate in our survey [customer satisfaction]. In this survey, approximately [10] people will be asked to complete a survey that asks questions about [customer satisfaction with Durban of chamber of commerce and industry]. It will take approximately [5] minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Zanele Sosibo] at [084 9700 612] or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Please select the position you occupy within your company?
 
owner
 
Director / Executive
 
Senior management
 
Team leader
 
Supervisor
 
Employee
 
other
 
 
 
Please select the number of employees at your company ?
 
1-10 employees
 
11-20 employees
 
21-50 employees
 
51-99 employees
 
>100 employees
 
 
 
I believe that belonging to DCCI is....(Please choose the most appropriate option)
 
 
 
Members bring little or no value for money because ...(You may select more than one)
 
I can get the same member benefits elsewhere
 
there are little or no tangible benefits to membership
 
the price of membership is too high
 
the quality of services of the DCCI are delivered poorly
 
I do not know the money I pay in membership fees is spent.

 
 
Rank the reason why you read the DCCI Daily Digest 3 or more times per week ...where 1 is the main reason and 6 is the least relevant. number.
1 2 3 4 5 6
The content is relevant and interesting
The business news captures highlights from many different publication and packages it well.
The economic indicator provide me with a quick update of what's happening in the market.
The advertorials by member companies inform me of suppliers I can use in my business.
The upcoming DCCI events are listed and allows me to book online.
The chamber notices inform me as to what the DCCI is doing for members.
 
 
How often do you........
0 times 1-2 times 3-4 times 5 times 6+ times
think the DCCI should publish a Digest?(per week)
visit the chamber website (per month)
follow the chamber's activities on social media platforms (per month)
visit the chamber at its activities in the media (per month)
 
 
 
Which social media do you follow the DCCI on? (you may choose more than one )?
 
None
 
Facebook
 
Twitter
 
Linked in
 
Pinterest

 
 
 
Rate your overall satisfaction with the DCCI ?
 
very satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very dissatisfied
 
 
 
What suggestions do you have that would help the DCCI deliver a better service to its members?
   
 
Share This Survey:          Online Survey Software Powered by  QuestionPro Survey Software