Customer Feedback Survey

1. Contact Information

First Name :

Last Name :

Address 1 :

Address 2 :

City :

County :

Postcode :

Phone :

Email Address :

Country :

2. How satisfied are you with the following:

Cleanliness

Customer Service

Value for Money

Facilities (e.g. water machine, magazines, etc.)

Overall

3. Was the bill explained to you clearly?

Yes, extremely clearly

Yes, somewhat clearly

No, I didn't really understand what I was paying for

4. What is one thing we do really well?

5. What is one thing we need to improve?

6. On a scale of 1 to 10 (1 being very unlikely, 10 being extremely likely), how likely are you to recommend us to a friend or colleague?