1. Surveys
  2. 2010
  3. October
  4. C
  5. Customer Satisfaction
0%
Exit Survey »
 
1. How satisfied are you overall with:
Not at all satisfied Unsatisfied Neutral Satisfied Extremely Satisfied
The recent implementation of your Accuro EMR
 
 
 
2. When did you go-live on Accuro EMR?
 
February 2012
 
March 2012
 
April 2012
 
May 2012
 
 
3. How satisfied are you with the following attributes of the implementation:
Not at all satisfied Unsatisfied Neutral Satisfied Extremely Satisfied
Responsiveness of our implementation team
Professionalism of our implementation team
Expectations and understanding of the implementation process
The delivery time\speed of the implementation (too fast\too slow?)
Wait time for delivery
Technical services and site preparation
Training provided
Go-Live Support provided
Transition to Client Services for ongoing support after go-live
 
 
 
4. Any comments on what we are doing well or perhaps areas for improvement based on your experience:
   
 
 
 
5. Did the Accuro EMR product live up to your expectations overall?
   
 
 
6. How likely is it that:
1 = Not at all likely 2 3 4 5 6 7 8 9 10 = Extremely likely
you would recommend Accuro EMR to a colleague or another organization?
 
 
 
7. Your feedback is very important to us; please take a few moments to explain why you rated us the way you did and how we can improve your customer experience.
   
 
We thank you very much for your time and your feedback.
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