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Customer Satisfaction Survey: Finance

Lumen Properties Customer Satisfaction Survey: Finance
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Exit Survey
 
 

Hi, thank you for taking the time to fill up our Customer Satisfaction Survey on the Finance process.

It will take approximately 10 minutes to complete the questionnaire.

An application for Finance can be a very challenging process - with the different documentation required from the banks, and the ever changing policies. We would like to find out how you felt throughout the process, whether positive or negative. We treasure your feedback which will help us improve our services to a higher standard to serve our Customers better in the future. Your survey responses will be strictly confidential.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Details
* Name : 
* Address of Property Purchased : 
* Phone : 
* Email Address : 
 
 
How would you rate your experience with the Finance Application process?
TerribleExceeded my expectations
*  
-
 
 
 
* Please explain your ratings:
   
 
 
Were your questions or concerns addressed adequately and promptly?
TerribleExceeded my expectations
*  
-
 
 
 
* Please provide explanations on your ratings
   
 
 
 
* How can we improve your experience with the Finance application process?
   
 
Thank you for spending some time to provide your comments and feedback. We greatly value your reponses.