Surveys
2014
December
D
Distribution Services

Distribution Services

I-Health Distribution Services Survey

Hello:
Welcome and THANK YOU for participating in the I-Health/DSM Distribution Center Survey. We truely value your opinion and want to provide our customers with the highest quality of service possible. So please answer each question as honestly as possible. You won't hurt our feelings but provide us with valuable information and feedback to make necessary improvements to serve you better.

Your participation in this study is completely voluntary. Thank you very much for your time and support. Please start with the survey now by clicking on the button below.

I Agree

How satisfied are you with the following:

	Very Unsatisfied	Unsatisfied	Neutral	Satisfied	Very Satisfied
Packing/Shipping materials we use

How does our packaging compare to other vendors?

Below average	Meets my needs	Exceeds

How well do you feel your orders are packaged

Below average

Meets my needs

Exceeds

How satisfied are you with the condition of the product/retail packaging within the shipping carton?

Below average

Meets my needs

Exceeds

Did you know I-Health/DSM is enviromentally conscience and is concerned about our carbon footprint in the world?

No, news to me

I heard something about that

Yes

Do you have suggestions on how the I-Health/DSM distibution center can do more to improve service levels for your organization?

Are you satisfied with the performance of I-Health/DSM with vendor compliance for your organization?

Needs improvement

No issues

Is good but could be better

Excellent

Overall, how does the service provided by the I-Health/DSM distribution Center rate in comparison to other vendors?

Alot of work is needed

Needs Improvement

Same as Others - No Difference

Better Than Some but still need work

Exceeds Others - World Class

Any additional information/suggestions?

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