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The most effective way to motivate employees is:
 
A: Bonuses, gifts and perks.

 
B: Fear and intimidation.
 

C: Competition and contests.

 
D: Increased responsibilities.
 
E: Individual recognition and personal praise.
 
Other
 
 
 
 
The most effective way to manage employees is:
 
A: Delegating work and returning on the due date of the job.

 
B: Quantifying every task and scheduling every minute of an employee's day for them.
 

C: Keeping your hands off and only stepping in when needed.

 
D: Walking around and gathering daily updates and helping to solve problems.
 
 
 
Overtime is usually caused by:
 
A: Executive - with an unrealistic or arbitrary deadline that sends a tsunami of panic all down the line.

 
B: Manager - who doesn't push back or look ahead, promises too much, estimates time poorly, and mis-allocates resources.
 

C: Client - who is late with content, or makes lots of changes, and demands that the original delivery date remains unchanged.

 
D: Employee - who is too slow, or makes a big mistake that puts everything days behind, or just refuses to work evenings and weekends.
 

E: Insufficient funds with which to hire the help needed to do the job correctly in the amount of time given.
 
 
 
When I bid on a rush job that I know will overtax my current staff of employees with excessive overtime, I:

 
A: Bid outrageously high, so they will go somewhere else.

 
B: Bid high, so that I will have plenty of money to hire some temp help.
 

C: Bid high, so that I will have plenty of money to use as bonuses for the employees who suffer through this job.

 
D: Bid normally, or low, because my company desperately needs the money.
 
 
 
When an idiotic client who hasn't a clue, jerks me around, I:

 
A: Bend over and take it, because my company desperately needs the money.
 

B: Politely tell them to take a hike and send them, and all their stupidity, to my competition!
 

C: Attempt reason and compromise, and tack on more rush charges for every unreasonable demand that is met.
 

D: Utilize employees who have been hired to stand between me and difficult clients.
 
 
 
When I get a huge profit from a difficult client who has just paid my outrageous rush charges, I:

 
A: Hand out bonuses to everyone who suffered at the hands of this unfortunate client, so they feel like it was worth it.
 

B: Make a deposit in the bank like always, to be invested in the company eventually.

 
C: Use it to pay off personal expenses.
 

D: Set it aside to cover the lean times.
 
 
 
An idiotic client is:

 
A: Money in the bank (money is money).

 
B: A necessary evil (what can you do?).
 

C: An opportunity to demonstrate our professionalism (and show them we are the best).
 

D: To be avoided at all cost (it's not worth the strain on my valued employees who might quit as a result of their abuse).
 
 
 
An idiotic client who disrupts everyone and everything with unreasonable demands and panicky deadlines is:
 
A: Good for business (because I can charge them a lot).
 

B: Bad for business (because they screw up the schedules of all my reasonable clients).

 
C: Good for morale (because a good crisis pulls people together and promotes teamwork).

 
D: Bad for morale (because they take years off the life-span of each employee).
 
 
 
Some people stay late and put in lots of overtime at work because:
 
A: They are dedicated to the company and client and want to make sure everything gets done on time.

 
B: They are incompetent and need twice as many hours to do the same amount of work a competent employee does in a regular day.

 
C: They spend all day goofing off and socializing, so the only way they get anything done is when everyone goes home and they are alone.
 

D: All are potentially true.
 
 
 
People hate their jobs because:
 
A: They are fundamentally lazy and don't want to work.
 

B: They don't feel empowered in the workplace.
 

C: They don't feel appreciated.

 
D: They are not treated in a fair and reasonable manner.

 
E: They have too many responsibilities and not nearly enough control to manage effectively.
 

F: They project their personal problems onto their job and boss as a way of venting hostility.
 
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