Evaluate your SaaS application

* Have you experienced yet outages and downtimes?

Yes

No

What were the reasons that caused the downtime?

How much time did recovery take in the worst case?

* Level of availability : Given the kind of SaaS applications, different levels of availability can be required. There are some applications that need high availability, but others do not need such a level of availability. What is the level of availability do you guaranty?

Less than 99%

Between 99% and 99.5%

Between 99.5% and 99.8%

Between 99.8% and 99.99%

More than 99.99%

* Application redundancy : To meet the needed level of availability, SaaS application or some of its components may need to be redundant. What is the degree of redundancy of your application?

No component of my application is redundant

Minimal components are redundant

Only the crucial components are redundant

Most of application components are redundant

My entire application and all its components are redundant

Cloud Providers(IaaS/PaaS providers) redundancy and infrastructure

* Cloud provider(s) redundancy : how redundant are your cloud providers and their infrastructure/platform?

I have only one cloud provider and I do not know how redundancy is managed

I have only one cloud provider and its infrastructure/platform is fully redundant

I have more than one cloud provider but I do not know how their infrastructure/platform redundancy is managed

I have more than one cloud provider and their infrastructure/platform is fully redundant

Other

* Data replication : It is needed to replicate data to assure availability of an application. What is the model of backup are you using?

Hot standby, requires a second data center that can provide availability within seconds or minutes

Cold standby, recovery requires hardware, operating system and application installation

Warm standby, a tradeoff between a hot and cold site

Other

* Backup frequency : How often do you organize complete backup?

Disaster Recovery plan and backup : in case of disaster recovery, how much is estimated your recovery time?

Recovery time is estimated in seconds

Recovery time is estimated in less than 1 hour

Recovery time is guarantied in 1-12hours

Recovery time is guarantied in 12-24hours

Recovery time is guarantied in more than 24hours