Evaluation of Potential for E-Commerce Services -

Thank you for taking the time to complete the survey. The survey will take about 5 minutes. The responses from this survey will be used to improve the functionality of the NC Planning site. In addition, detailed comments and suggestions on how we can improve the site can be forwarded to the webmaster at [email protected]. Thank you.

I Agree

When you visit the site, are you using the computer from

Office

Home (including a home office)

Equally from the home and office

Other

Would you say our web site is:

Very attractive

Somewhat attractive

Average

Not very attractive

Not attractive at all

If you see anything that would make the site more attractive please describe below:

How secure did you feel using the Customer Portal?

Very secure

Somewhat secure

Not secure at all

From what you have seen and your experience with other sites, please rate the following features of the web page:

From your experience, what do you find to be the biggest challenge with using our site?

I am new to the Internet

Information I am looking is not available

Information is not well organized

There is just too much information

Hard to navigate through the information

Takes too long to load a page

Downloadable files or forms are in a format I cannot use

Other (please specify)

Did the menu of items on the home page make sense to you?

Yes

No

Did you experience any problems when logging into the customer portal?

Yes

No

Did not try

If so please describe them:

How did you hear about the Website?

We would like to hear your suggestions on how we can expand or improve our site. What additional information or features would you like to see added to the site?

Email