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  1. Surveys
  2. 2017
  3. January
  4. E
  5. EWC Communication Survey
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Overall, how satisfied are you with communications in your company?
 
Very satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very dissatisfied
 
 
 
Which best describes your impression of communications within your company?
 
Keeps us fully informed
 
Keeps us fairly well informed
 
Keeps us adequately informed
 
Gives us only a limited amount of information
 
Doesn't tell us much at all about what's going on
 
 
 
How do you feel about the information you receive?
 
I can almost always believe it.
 
I can usually believe it.
 
I can believe it about half the time.
 
I usually can't believe it.
 
I can almost never believe it.
 
 
 
How well do you feel you know the company?
 
I know the company very well.
 
I know a fair amount about the company.
 
I know just a little about the company.
 
I know almost nothing about the company.
 
Knowing about the company is not important to me.
 
 
 
Compared with a year ago, how would you rate your knowledge of the company, its strategies, and its ongoing accomplishments?
 
Much more knowledgeable
 
Somewhat more knowledgeable
 
Same level of knowledge
 
Somewhat less knowledgeable
 
Much less knowledgeable
 
 
 
What other topics do you feel are important for you to know more about and would like the company to include in future communications?
   
 
 
From which of the following sources do you now receive most of your information about what is going on in the company? Rank your top three information sources only.
The grapevine
Bulletin board
My supervisor
Company leadership
Group meetings at our work location
Local company publications
Company intranet
Company e-mail
Voice-mail announcements
 
 

How would you rate your manager's communication skills?
 
Excellent
 
Very good
 
Good
 
Fair
 
Poor
 
 
 
Do you have any suggestions for the company to help improve performance and efficiency?
   
 
 
 

Which of the following are the key communication challenges facing your business?


 
Raising customer awareness of services and products
 
Documenting processes and procedures
 
Understanding customer requirements, attitudes and behaviours
 
Monitoring customer satisfaction
 
Instructing staff about changes
 
Preparing business, marketing, communication, operational or project plans
 
Preparing submissions and proposals
 
Writing and editing reports
 
Preparing media releases, editorial and publicity materials
 
Effectively documenting compliance and regulatory requirements
 
Preparing presentations and speeches