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Executive Leadership Healthcare Summit Survey - GS


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What are the top 3 issues facing your business?
   
 
 
 
What do you hope to gain out of this conference?
   
 
 
 
What type of programs/applications are you running through your contact center?
   
 
 
 
Which technologies are you utilizing at your contact center? (Check all that apply)
 
Inbound Call Routing
 
Proactive Patient contact
 
Speech Analytics
 
IVR (self-service)
 
WFM (agent management)
 
Social Media Management
 
Email / Web Chat
 
Contact Center Quality Monitoring

 
 
 
For the purposes of the Healthcare Summit, is this description accurate? (from website)

Early Out Services, Inc. (EOS) and General Service Bureau, Inc. (GSB) are respected leaders in the healthcare receivables management industry. The mission of our organization is “Enhancing the Financial Well-Being of Others™” and that includes our clients and their patients. This principle defines every aspect our workflow, culture, client interaction, and service philosophy. Our company was founded in 1946 on that mission, and it’s how we’ve done business every day since. Consequently, our clients benefit through faster recoveries and better service for themselves and their patients. We’ve kept our operations aligned with our mission statement through the hiring of great people, the thoughtful implementations of technology, customized processes, and a rigorous dedication to quality assurance. 60 years of experience and being family owned and operated has made EOS and GSB our first-party management EBO Services and third-party bad debt recovery services respectively, leaders in the healthcare industry.
 
Yes
 
No
 
 
 
If you answered "no" to the question above, please let us know what the best company description is.
   
 
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