Implementation Process Survey 1

Thank you for choosing SMART as your Software Partner. Your feedback is important to help us better our service.

If you have any questions about this survey, please contact Ana Letran at [email protected].

* What was your role in the Implementation Process?

I was delighted with my experience with the following:
5 = Strongly Agree • 1 = Strongly disagree

	1	2	3	4	5	N/A
The explanation of the Implementation Process was clear.

The Assessment was presented in a manner which I understood.

I knew my responsibilities during the Implementation Process.

The hardware and software requirements were clear and explained to me.

The training I received and the overall knowledge of the software trainer was satisfactory.

The Post-Installation Support was helpful.

The expectations set in the Sales Agreement were met.

* Based on your current experience, what is the likelihood you would recommend SMART?

Very Likely

Likely

Somewhat Likely

Not Likely

Why or why not?

Please share your comments regarding the SMART Software Implementation Process: