IN's EES Action Plan

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Workload (IN-specific) - 1) Area(s) for improvement:

Workload (IN-specific) - (2) Proposed action(s):

Proposed Action

Company Image (IN and MPA-specific)

MPA is highly regarded by: (A-TA-?-TD-D)
a. The maritime community
b. Its employees

In your judgement, how does MPA compare with other government agencies on each of the following: (Best-BetTHanMost-SameAsMost-NotAsGAsMost-NOp)
a. Quality of customer service
b. Efficiency of operations

In my opinion, MPA has strengthened its external image over the past few years. (StA-A-Neither-D-StD)

Area(s) for improvement:

Proposed action(s):

Communication (IN-specific)

I can easily communicate with people in other divisions without having to go through the chain of command. (A-TA-?-TD-D)

There is effective sharing of critical information between MPA’s divisions. (A-TA-?-TD-D)

People at MPA are not afraid to communicate openly. (A-TA-?-TD-D)

The information I need to do my job is readily available. (A-TA-?-TD-D)

MPA does a good job of keeping employees informed about matters that affect them. (StA-A-Neither-D-StD)

Area(s) for improvement:

Proposed action(s):