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As you work with the HP laptop please take the time to provide feedback on your experience, any challenges/issues encountered and general overall performance. Your feedback will help identify changes and/or improvements necessary.

If you have questions at any time about the survey or the procedures, you may contact Sandy Szwet at 312-960-5254 or by email at the email address specified below.

Thank you very much for your time and support.
 
 
 
HARDWARE
 
 
How satisfied are you with the following hardware components:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
* Weight
* Dimensions
* Display
* Keyboard
* Touchpad
* Battery Performance
 
 
 
${Q1}Addition comments about hardware listed above:
   
 
 
 
* Where you able to connect to external peripherals? (ie. monitors, storage devices, keyboards, mice, docking stations)
 
Yes
 
No
 
If No... please specify what type of hardware you needed to connect to and if known what type of connectivity (USB, HDMI, VGA, Network, etc.)
 
 
 
 
WINDOWS 10 FUNCTIONALITY
 
 
 
Please check item if difficulties were encountered when performing the Windows 10 function. Then provide details of those difficulties below.
 
Shutdown
 
Logoff
 
Sleep
 
Connecting to Wireless
 
Finding and Connecting a Printer
 
Finding/Opening Applications
 
Changing Screen Brightness
 
Checking battery power
 
Changing volume settings
 
Changing Display Settings
 
Searching for Files
 
Taking Screenshots
 
Connecting to Network drives
 
Details of difficulty: