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Dear colleague,
You are invited to participate in our client satisfaction survey. It will take approximately 10-15 minutes to complete the questionnaire. It is very important for us to learn your opinions. It will help us improve our performance. Thank you very much for your time and support.
 
 
Dear colleague,
You are invited to participate in our client satisfaction survey. It will take approximately 10-15 minutes to complete the questionnaire. It is very important for us to learn your opinions. It will help us improve our performance. Thank you very much for your time and support.
 
What is your evaluation of the Legal Department's performance in the following in each of the following areas:
Excellent Very Good Good Fair Poor No Experience with the Legal Dept.
Being accessible when I call them
Responding effectively to problems I bring to them
Demonstrating good teamwork when working with me
Managing "crises" effectively
Working efficiently to avoid unnecessary work on my part
Effectively advising me of actions steps I should take
Fulfilling promises in a timely way
Communicating with me in terms I understand
Demonstrating concern for cost containment
Helping to resolve disagreements effectively
Demonstrating commitment to helping me find a way to achieve my business objectives insated of just saying "no"
Taking personal accountability for achieving results
Planning ahead to avoid last minute problems
Achieving a positive outcome
 
What is your evaluation of the Legal Department's performance in the following in each of the following areas:
Excellent Very Good Good Fair Poor No Experience with the Legal Dept.
Being accessible when I call them
Responding effectively to problems I bring to them
Demonstrating good teamwork when working with me
Managing "crises" effectively
Working efficiently to avoid unnecessary work on my part
Effectively advising me of actions steps I should take
Fulfilling promises in a timely way
Communicating with me in terms I understand
Demonstrating concern for cost containment
Helping to resolve disagreements effectively
Demonstrating commitment to helping me find a way to achieve my business objectives insated of just saying "no"
Taking personal accountability for achieving results
Planning ahead to avoid last minute problems
Achieving a positive outcome
 
What is your evaluation of the performance of each person you work with in the Legal Deparment?

(Please insert name and rate for each person) 
Excellent Very Good Good Fair Poor No Experience Wih the Legal Dept.
Name:
Name:
 
 
Comments/Suggestions:
   
 
 
 
Comments/Suggestions:
   
 
 
Contact Information
Name : 
Position : 
Thank your for your help with this survey!