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2013
January
M
Managed Care Services
Managed Care Services
Managed Care Services Survey
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Hello:
You are invited to participate in our Managed Care Services survey. In this survey, FSA Administrators and Business Office Staff will be asked to complete a survey that asks questions about the FSA Managed Care Services. It will take approximately 5 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Donna Higginbotham at 405-269-1680 or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
How satisfied are you with the following services of the Managed Care Department:
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Provides me with the necessary resources I need to manage our patients insurance
Provides me with regular managed care updates
Addresses issues/questions in a timely manner
Has the information needed to effectively negotiate contracts
Spends a resonable amount of time on my centers managed care needs
What is the most frequently asked question you have for the Managed Care Department?
A Managed Care Tool Box is under development. Rates and basic contract terms will be included. What other resources would be helpful to you?
Who at your center will benefit from the Managed Care Tool Box and what is their position?
How should communications regarding updates to the Managed Care Tool Box and other managed care updates be addressed?
E-mail
SharePoint
Phone
Mail
Final thoughts, comments or suggestions regarding the Managed Care Department.
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