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Questions marked with a * are required Exit Survey
 
 
* Name
   
 
 
 
* Gender
 
Male
 
Female
 
 
 
* Age Group
 
Below 18
 
18-35
 
above 35
 
 
 
* which mobile operators service do you use?
 
Vodafone
 
Airtel
 
idea
 
Reliance
 
Tata docomo
 
BSNL
 
Other
 
 
 
 
* Are you a Vodafone customer?
 
Yes
 
NO
 
 
 
* From which source you came to know about Vodafone?
 
Advertisements
 
Hoardings
 
Newspapers
 
Word of mouth publicity
 
Other
 

 
 
 
* Since how long are you using vodafone services?
 
less than 1 year
 
1-2 Years
 
2-3 Years
 
3-5 Years
 
More than 5 Years
 
 
 
* Which of the following services do you use of vodafone?
 
Prepaid
 
Postpaid
 
 
 
* Which Services are more helpful to you while using Vodafone services?
 
call rates
 
SMS service
 
Internet service
 
Network
 
Value added services
 
Other
 

 
 
 
* What type of problems you have faced while using Vodafone?
 
Recharge issue
 
Billing issue
 
Internet problem
 
Network problem
 
Value added services
 
Other