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  5. Payroll survey 2012
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Dear client,

You are invited to participate to our payroll customer care survey.
Your opinion is what matters most for us and our highest aim is your satisfaction. Please let us know about your perception so we can further be able to provide high level of quality for your company.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Cristina Druta by email at the email address [email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

Thank you!
Mirus Payroll Team
 
 
Please complete below your name and the name of the company you are representing.
* First Name : 
* Last Name : 
Email Address : 
 
 
How much do you rate us on the following attributes?
Strongly Disagree Disagree Neutral Agree Strongly Agree
* Accessibility to payroll staff when required – Payroll staff is easily reachable when required
* Timely responses – Payroll staff provides on-time delivery of responses
* Courtesy and professionalism – Payroll staff acts with professionalism and provides courteous responses
* Technical level of staff – Payroll staff understands our needs and delivers effective advice
* Value for money – We obtain excellent benefit for service acquired
* Level of trust – Mirus payroll team is trustworthy partner and delivers based on promise
* Recommended services – We would gladly recommend Mirus payroll team to our business contacts
 
 
 
* How often do you read our payroll newsletter?
 
Always
 
Frequently
 
Sometimes
 
Rarely
 
 
 
* What is your overall satisfaction with the payroll newsletter?
 
Very satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
Would you like to receive other briefing notes on us? (please provide details)
   
 
 
 
* Have you recommended our firm to other companies?
 
Yes
 
No, but I would do so if opportunity arises
 
No
 
 
 
We would be happy to know your other thoughts regarding the payroll services provided (new services you would like us to provide, improvement suggestions, complaints, etc.). Please leave your comments / suggestions below. Thank you!