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  1. Surveys
  2. 2014
  3. December
  4. Q
  5. QuestionPro : Company Satisfaction
0%
Exit Survey
 
 
How long have you been using our services?
 
Less than 6 months
 
6 months to less than 1 year
 
1 year to less than 3 years
 
3 years to less than 5 years
 
5 years or more
 
 
 
Which employee assisted you with your request?
 
Alicia Yang
 
Bill Shaffer
 
Cynthia Floyd
 
Dan Reeves
 
Dane Fuhrman
 
DeAnna Noriega
 
Debbie Strodtman
 
Donna Kay
 
Gloria Miller
 
Heather Stewart
 
Jeff Pilgram
 
Jill Lamberti
 
Jill McClintock
 
Lenore Danziger
 
Leslie Anderson
 
Leslie McGuire
 
Lila Story
 
Margie Biddle
 
Mark Ohrenberg
 
Ron Grotewiel
 
Saleem Bilal
 
Scout Merry
 
Sheila Lottes
 
Steve Dopp
 
Tec Chapman
 
Tina Grimaldi

 
 
 
Is our staff accessible when you need them?
 
Yes, all the time
 
Yes, most of the time
 
Sometimes
 
Not at all
 
 
 
How would you rate your level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How do you rate us in the following areas?
Well Below Average Below Average Average Above Average Well Above Average
Customer service
Professionalism
Quality of services
Response time to your requests
Understanding customers' needs
 
 
How likely are you to continue doing business with us?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How likely is it that you would recommend SIL to a friend or colleague?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
What suggestions do you have for improving our services or customer service?