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| Please answer all questions honestly. Your answers will be kept strictly confidential. |
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| Please select your department. |
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| How long have you worked at {BSM}? |
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| What do you enjoy most about working at BSM, and why? | | |
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| What do you enjoy least about working at BSM and wish would change, and why? Please identify the topic of your comment with the drop-down box above the text box. | | |
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| Which of the following profiles best represent you and your approach toward your career at BSM? |
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| I believe we are heading in the right direction as a company. |
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| I believe that BSM is making the right choices for long-term success. |
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| Different groups across BSM work together to achieve common strategic objectives. |
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| BSM's Senior Leadership team (the CEO and his directs) give employees a clear picture of the direction in which BSM is headed. |
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| I have confidence in the ability of BSM's Senior Leadership team (the CEO and his directs) to help us achieve our goals and objectives. |
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| I have confidence in the overall effectiveness of my organisation's leaders (my unit leader i.e MD of SMC, VAS, CSC, MTC etc and his/her directs). |
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| Rate BSM on being customer service focused (seeking to understand and meet its customers' needs and requirements |
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| At BSM, long-term satisfaction of BSM's external customers is a top priority. |
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| I have the tools and resources I need to deliver excellent service to my customers. | | |
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| Processes and procedures allow me to effectively meet my customers’ needs. |
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| Rate your immediate supervisor on coaching you in your career development. |
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| What skills development and experiences would you like to have occur in the next year to help meet your career goals? This might include on the job experience, formal/informal training, job shadowing etc. | | |
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| In the next year, I expect to have experiences that will be valuable in meeting my career goals. |
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| I have confidence in the overall effectiveness of my immediate manager. |
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| Please enter any comments you may have on company benefits. | | |
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