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  1. Surveys
  2. 2016
  3. August
  4. Q
  5. QuestionPro : Services Provided to Consumers
0%
Exit Survey
 
 
How long have you been visiting our venues?
 
Less than 6 months
 
6 months to less than 1 year
 
1 year to less than 3 years
 
3 years to less than 5 years
 
5 years or more
 
 
How often do you visit our venues?
Don't Use Daily Weekly Monthly Quarterly
Newport 1
Newport 2
Newport 3
Merthyr 1
Merthyr 2
Ammanford
 
 
 
What type of machine do you like to play?
 
10p Play Machine. Cat D
 
20p Play Machine. Cat D
 
30p Play Machine. Cat C
 
50p Play Machine. Cat C
 
£1 Play machine. Cat C
 
Jackpot Machines. B3
 
Other
 
 
 
 
How would you rate your overall level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How do we rate on the following Service?
Well Below Average Below Average Average Above Average Well Above Average
Welcomed
Offered Change
Offered refreshments
Offered assistance
Quality of service
Variety of machines
Offered Bingo Express
 
 
 
How do we rate in comparison to other companies that offer the same services?
 
Much higher
 
Somewhat higher
 
Same
 
Somewhat lower
 
Much lower
 
Don't know
 
 
 
How likely are you to vitit us again?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Have you ever recommended us to others?
 
No, never recommended
 
Have recommended once or twice
 
Have recommended several times
 
 
 
Do you have any suggestions for improvement?
   
 
 
 
What is your gender?
 
Male
 
Female
 
Prefer not to answer
 
 
 
What is your age?
 
18 - 24
 
25 - 34
 
35 - 44
 
45 - 54
 
55 - 64
 
65 or older
 
Prefer not to answer
 
 
 
What type of promotion do you prefer?
 
Cash Raffle
 
Prize Raffle
 
Stamp Card for Prizes
 
Stamp Card for Free Plays
 
Match Plays for Tokens
 
Match Play for Free Plays
 
Other
 
 
 
 
If we had a Membership system, would you join?
 
Yes
 
No
 
Don't know