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  2. 2017
  3. March
  4. R
  5. RVWS Customer Service Survey
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Questions marked with a * are required Exit Survey
 
Thank you for using RVWebServices.com. Your opinion matter to us. We'd love to have you provide us with feedback on our customer service. 



This brief survey requires only a few minutes of your time and will help us improve our services. Thanks! 



Before we begin, please tell us about yourself below. 

 
* Your Name : 
* Dealership Name : 
Email Address : 
 
 
Please enter the name of the Customer Service Rep that assisted you today. You can find this in the email you received.
   
 
 
* Which best describes the type of recent account support need?
 
Design/Content Support
 
Email Support
 
Showroom/Inventory Support
 
Dealer Maintenance Support
 
Other
 
 
How satisfied are you with the following (0 being Extremely Dissatisfied; while 100 being Extremely Satisfied):
* Outcome of Resolution
-
* Time to Resolve Issue
-
* Customer Service Friendliness
-
* Overall Customer Service Experience
-
 
 
* Please complete the following. The service...
 
Was better than expected
 
Matched expectations
 
Was worse than expected
 
 
* How satisfied are you with your partnership with RVWS?
Extremely Unsatisfied
Unsatisfied
Neutral
Satisfied
Extremely Satisfied
 
 
Do you have any comments or suggestions for improvement (service or products)?