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| You are invited to participate in our first customer satisfaction survey. In this survey we will be asking a cross section of our customers to complete a survey that asks questions about how Vulcan Refractories meets our customers needs. It will take approximately 10 minutes to complete the questionnaire. Your participation in this study is completely voluntary. If you have questions at any time about the survey or the procedures, you may contact Richard Gabbitas at +447740088987 or by email [email protected]. Thank you very for your time and support, please start with the survey now by clicking on the Continue button below. |
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| How satisfied were you with the time taken to quote for your enquiry? |
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| How satisfied were you with the presentation of the enquiry and supporting information? |
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| How satisfied were you with communication both verbal and electronic during the enquiry and/or order process? |
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| How satisfied were you with promised order date? |
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| How satisfied were you with our delivery performance? |
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| How satisfied were you with our packaging and delivery? |
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| Did the quality of our products meet your expectations? |
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| If there were any issues with the processing of your order or quality of the product we supplied how satisfied were you with the response you received? |
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| Concidering your overall experience with Vulcan Refractories, how satisfied were you with our performance? |
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