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Dear Internal Customers, 

We would like to see things through your eyes and hence we would require you to fill in a small survey for us to be able to gauge your feedback and access ourselves with your Benchmark. 


Kindly spend just 5 minutes to rate us on a very prompt Survey Parameters.
 
 
Kindly help us with your name so that we can get back to you on the feedback
   
 
 
How satisfied are you with the Support Team?
Very Dissatisfied Dissatisfied Average Satisfied Very Satisfied
Attitude and Behavior
Ownership and Responsibility
Technical Ability and Knowledge
Resolution Time
Response Quality
 
 
How satisfied are you with our Customer Interfacing technical SPOC?
Very Dissatisfied Dissatisfied Average Satisfied Very Satisfied N/A
Ownership and Responsibility
Attitude and Behavior
Technical Ability and Knowledge
Customer Handling
Response Quality
Proactiveness
Availibility
 
 
How satisfied are you with our Overall Backend Services provided to you?
Very Dissatisfied Dissatisfied Average Satisfied Very Satisfied
Service Availability
Service QOS
Proactive Communication
Capability and Mitigation Steps
Development Requirements Delivery
 
 
How satisfied are you with the services and Managed Campaigns Teams:
Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied
Ownership and Responsibility
Attitude and Behavior
Response Time
Job Knowledge
 
 
 
* How would you rate your Overall Satisfaction level:
 
Very Satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very Dissatisfied
 
 
 
Kindly share your suggestions for improvement?