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Welcome to Sebs customer satisfaction survey

Dear [name of buyer],

As a loyal and trustworthy employee, you have been chosen to participate in our satisfaction enhancement program. We would like to thank you for agreeing to participate in this crucial survey which will allow us to better understand your thoughts and feelings on our company in order to improve our internal human ressource management style as a way to enhance your workplace on a daily basis.

The purpose of this survey is to continuously try to improve our methods in order to better suit your needs and expectations.

Please note that this survey should take approximately 10 minutes. We would like to remind you that all the information is for Seb’s personal use only and none of this information will be shared with a third party.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
I. Relationship with seller
 
 
 
Please rank from 1 to 4 the following in order of importance in your own opinion. (1 being the most important)
A good relationship with sellers
A good management team
No stress in the work place
A good salary
 
 
Please think about your relationship with suppliers/buyers.
Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied
* How would you rate your overall satisfaction with Seb as a company?
* I feel that I am supported by suppliers/buyers.
* I feel that I can trust my suppliers/buyers in always putting my best interest first.
* I feel I am valued by my suppliers/buyers.
* I feel I am respected by my suppliers/buyers.
 
 
 
Please leave your comments and/or recommendations as to improvements you believe Seb could make in order to enhance your experience.
   
 
 
 
II. Relationship with management
 
 
When answering the following questions please think about your daily experience with your manager at the workspace.
Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied
* Overall I feel I am supported by my supervisor.
* I feel that the objectives defined by my management are clearly instructed.
* I feel that the objectives defined by my management are obtainable in the time given.
* I feel I have the tools necessary to correctly do my job.
 
 
 
III. Personal experience
 
 
The next questions relate as to how you feel at work. Please think about how often you feel the following.
Every day A few times a week Once a week A few times a month Once a month or less A few times of year or less Never
At my work I feel bursted with energy.
In the workplace I feel very motivated.
I am inspired by my job.
I feel happy to come to work in the morning.
I enjoy going over and above to better do my job.