SBG navigator survey app

Dear visitor, Singapore Botanic Gardens (SBG) has recently launched an iphone app, called SBG navigator, to help visitors like you with way finding in the gardens. This is a short survey on the adoption and usefulness of the app. We hope you can help us to improve the app by completing this survey! Thank you!

Age group:

10-14 years (consent sought and given: Yes/No by Father/mother/ guardian please indicate__________

15-19 years

20-29 years

30-39 years

40-49 years

50-59 years

60 years and above

How often have you visited Singapore Botanic Gardens in the past 12 months

what type of mobile phone do you use?

iphone

Android smartphone

Other smartphone (e.g. windows phone)

Basic/ feature phone (does not require installation of third party apps/software)

If first three options go to Q4/ If not go to Q13

Have you heard of the Singapore Botanic Gardens Navigator App?

Yes

No

How did you first know about the app? (Applicable if answer to Q4 is Yes)

Internet (Social media- facebook)

Internet (Others), e.g. websites and blogs

Informed while visiting the gardens (e.g. by SBG staff or poster displays)

Heard from friends/colleagues

Newspaper, radio and other mainstream media

Other please indicate______________

Q6) Have you downloaded the SBG navigator app before? (Applicable if answer to Q3 is a) if not proceed to Q13)

Yes

No

If your answer to Q6 is "No", what are your reasons for not downloading the app? please select all applicable options

I am an android smartphone user

Did not see the need for it

The app does not interest me

I am not familiar with App store/ do not usually download apps

I use the phone for calls and messaging only

Others please indicate_________

Q8) How many times have you used the app in the last three months? Please select one option

More than 10 times

10 times or less

5 times or less

Nil

If answer to Q8 is Nil, what are your reasons for not using the app? please select all applicable options

Did not see the need to use it , e.g. , you are already familiar with the places in SBG you visited.

Did not visit the gardens.

Forgot to use it

Others please indicate___________

Was the SBG navigator app helpful for your visits to Singapore Botanic Gardens?

Yes

No