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2016
August
S
service evaluation
service evaluation
0%
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Hello: You are invited to participate in our survey for Cape Winelands Education District Office Registry Service evaluation. In this survey, Respondents people will be asked to complete a survey that asks questions about General Service conducted by registry personnel. It will take approximately [5] minutes to complete the questionnaire. Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Lizo Nyangiwe at 023 3484646 or by email
[email protected]
. Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
How frequently do you make use of the following registry functions(Photocophy services, Mail Services and record keeping services
every day
Every Week
Every 2-3 Weeks
Every Month
How would you rate your overall satisfaction with the service received?
Very satisfied
somewhat satisfied
Very dissatisfied
Somewhat dissatisfied
Please rate us on the following attribute
Delivery of Service
Very satisfied
Somewhat Satisfied
Very dissatisfied
Somewhat dissatisfied
Which range icludes your age?
18-24
25-34
35-44
45-54
55 or older
Please indicate your level of satisfaction with the following attribute
quality of support?
Very Satisfied
Somewhat satisfied
Neutral
Somewhat disatisfied
Very disatisfied
Please rate your level of satisfaction with the following atribute of our service
Methods of Communication
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
how long have you been an employee of CWED?
less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
Do you have any Comments/Suggestions for improving our services?
9 Durban Street, Worcester, 6850 Private Bag X3102, Worcester, 6850
tel: +27 23 348 4600 fax: +27 23 342 7898 Employment and salary enquiries: 0861 92 33 22
Safe Schools: 0800 45 46 47 www.westerncape.gov.za
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