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Dear St. Patrick's Day Parade Run Participant:

Thank you so much for participating in the St. Patrick's Day Parade Run last Saturday, March 14th. We appreciate you clicking here to give us some input on the event. Our goal is to put on the best run possible and feedback from runners like you will give us the information we need to work toward our goal.

To that end, we would like to make sure we are doing our best on what we can control. So we ask that you please take some time to answer the following questionnaire about the event - it will take you less than 10 minutes. We again have partnered with a local business, One Source, A Marketing & Research Company, to help us understand how we did on this event and what we can do better next year.

Please be assured that your responses and e-mail address will remain confidential. The folks at One Source tell us that responses from each person will be rolled together and your name will never be attached to your responses. So please be honest and tell us what you really think.

Thanks for your input and for your participation in the St. Patrick's Day Parade Run!

Sincerely,

Jim Crowe, Jr.; Run Chairperson
Phil Tomber; Director-Finance
Billy Tomber; Director-Registration and Awards
Paul Crowe; Director-Post Run Operation/Kiener Plaza
Chris Wolf; Director-Course/Marshaling and Support
St. Patrick's Day Parade Run Committee
 
 
 
* Did you complete the St. Patrick's Day Parade Run race on March 14th this year?

Yes No
 
 
 
* How many times have you participated in the St. Patrick's Day Parade Run in the past?
 
This was my first time
 
I've done it 2 to 3 times in the past
 
I've done it 4 to 9 times in the past
 
I've done it at least 10 times
 
 
 
* Overall, what did you think about this year's St. Patrick's Day Parade Run event? Please think about all aspects of the event from beginning to end. Would you say the St. Patrick's Day Parade Run event was...?
 
Excellent
 
Very Good
 
Good
 
Fair
 
Poor
 
 
 
* Please tell us why you feel the St. Patrick's Day Parade Run race was "poor."
   
 
 
The St. Patrick's Day Parade Run was sponsored by several companies and organizations in the area. Which sponsor names can you recall?

Please enter one sponsor name per line.
1
2
3
4
5
6
7
8
9
10
 
 
 
How did you register for this year's race? Were you registered for the race...
 
On-line on or before March 1
 
On-line between March 2 and March 8
 
On-line between Monday, March 9 and Friday, March 13 (race week)
 
In person at one of the packet pick-up locations Monday, March 9 through Friday, March 13 (race week)
 
On race-day, Saturday, March 14, at the registration table
 
 
 
* Now we want to ask a few questions about picking up your bib number/chip and t-shirt.

How was the packet pick-up process?
 
Excellent
 
Very good
 
Good
 
Fair
 
Poor
 
 
 
* Which of the three reasons listed below best describe why you think the packet pick-up process was "fair" or "poor"?
 
There were parking problems
 
It took way too long
 
They didn't have my information
 
My information was incorrect
 
They were out of my shirt size
 
It was very disorganized
 
The person that helped me was rude
 
Some other reason
 

 
 
 
* At which location did you pick up your packet?
 
South St. Louis Big River Running Company store
 
West County Big River Running Company store
 
O'Fallon Big River Running Company store
 
University City Big River Running Company store
 
Toolen's Running Start
 
Ballpark Village
 
I picked it up on race day before the race
 
I picked it up on race day after the race
 
Someone else picked it up for me
 
I never picked up my t-shirt
 
 
 
* Did you buy anything there on the day you picked up your packet?
 
Yes
 
No
 
 
 
* Approximately how much did you spend when you purchased something at the location on the day you picked up your packet?
 
 
 
* How was your overall experience when you made your purchase on the day you picked up your packet? Would you say it was:
 
Excellent
 
Very good
 
Good
 
Fair
 
Poor
 
 
 
* What do you think about the t-shirt overall?
 
Excellent
 
Very good
 
Good
 
Fair
 
Poor
 
 
 
Did you pre-pay for parking at the Ballpark Village parking lot?
 
Yes
 
No
 
 
 
* How did you get to the run downtown on Saturday morning?
 
I drove and parked downtown
 
I rode with someone else but parked downtown
 
I took the Metrolink
 
I live close by so I walked/rode a bike
 
Some other way
 
 
 
* How would you rate the convenience of the parking for the run on Saturday?
 
Excellent
 
Very good
 
Good
 
Fair
 
Poor
 
 
 
* How would you rate the convenience of using Metrolink to get to the run Saturday?
 
Excellent
 
Very good
 
Good
 
Fair
 
Poor
 
 
Now we'd like to know what you thought about a few aspects of the St. Patrick's Day Parade Run event. Please tell us what you thought about each.
Excellent Very good Good Fair Poor Don't know/Didn't use
* Restroom availability at start area
* Restroom cleanliness at start area
* Water availability at start area
* Starting line organization
* The course overall
* The cleanliness of the course
* The course being sufficiently free of obstacles such as potholes, cracks and rough surfaces
* Volunteer support
* Friendliness of volunteers
* Enthusiasm of volunteers
Excellent Very good Good Fair Poor Don't know/Didn't use
* Sufficient number of volunteers
* Water availability on course
* Traffic control on the course
* Finish line organization
* Restroom availability at finish area
* Restroom cleanliness at finish area
* Water availability at finish
 
 
 
* How was your finishing time compared to what you expected?
 
Much better than I expected
 
Just a little better than what I expected
 
About what I expected
 
A little worse than what I expected
 
Much worse than what I expected
 
I had no clue what my time would be
 
 
 
* About how long did you stay in the Runners' Village area after the race?
 
I left immediately after the race
 
I got my beer/some water in the Runners' Village and then took off
 
I stuck around for a while at the Runners' Village but left before the awards ceremony
 
I stayed at the Runners' Village to watch the awards ceremony
 
 
We'd like to know what you thought of the gathering after the race. Below are a few areas we are specifically interested in. Please let us know what you thought of each.
Excellent Very good Good Fair Poor Don't know
* Availability of beer
* Availability of food
* Availability of soda
* Availability of water/sport drink
* Quality of music
* Awards ceremony
 
 
 
* Did you also watch the St. Patrick's Day Parade Saturday afternoon?
 
Yes
 
No
 
 
 
* Have you visited the St. Patrick's Day Parade Run website?
 
Yes
 
No
 
 
 
* What did you think of the Website overall? Would you say it was...?
 
Excellent
 
Very good
 
Good
 
Fair
 
Poor
 
 
 
* As of right now, how likely are you to participate in the St. Patrick's Day Parade Run event next year?
 
Definitely will do this again
 
Probably will do this again
 
Might or might not do this again
 
Probably will not do this again
 
Definitely will not do this again
 
 
 
* Would you recommend the St. Patrick's Day Parade Run event to a friend or relative in the future?
 
I absolutely would
 
I probably would
 
I might or might not
 
I probably would not
 
I absolutely would not
 
 
 
* Considering what you paid for registering for the St. Patrick's Day Parade Run, would you say this event was:
 
An excellent value for the money
 
Very good value for the money
 
Good value for the money
 
Fair value for the money
 
Poor value for the money
 
 
 
If you could sum up the St. Patrick's Day Parade Run experience in just one sentence, what would that be?
   
 
 
 
If there were one thing that the organizers of the St. Patrick's Day Parade Run could do to improve the event for you, what would that be?
   
 
 
 
* These last few questions are just to help us better understand the responses to these questions.

First of all, are you ...?
 
Male
 
Female
 
 
 
* What is your age?
   
 
 
 
* About how far did you travel to get to the race? That is, about how many miles away do you live?
 
2 miles or less
 
3 to 25 miles
 
26 to 50 miles
 
51 to 100 miles
 
101 to 250 miles
 
251 to 500 miles
 
Over 500 miles
 
 
 
* Did you have an over-night stay in a local hotel for the purposes of participating in the St Patrick's Day Parade Run?
 
Yes
 
No
 
 
 
* How many nights did you stay in a local hotel for the purposes of the St. Patrick's Day Parade Run?
 
 
 
* About how much did you spend during your trip here for the St. Patrick's Day Parade Run? This would include expenses for things such as hotel, food, drinks and entertainment.

Please try to exclude anything you may have spent on food and drinks during Saturday's event that might have been included above.
 
 
 
About how many races do you think you will run during 2015?
 
St. Pat's Parade Run is the only race I will do this year
 
2 - 4 races this year
 
5 to 9 races this year
 
10 to 14 races this year
 
15 to 19 races this year
 
20 or more races this year
 
Please contact One Source if you have any questions regarding this survey.
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