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  1. Surveys
  2. 2015
  3. March
  4. S
  5. Supplier's Questionnaire
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Hello:

You are invited to participate in our survey for Buyer/Supplier relationship. In this survey, approximately 200 people will be asked to complete a survey that asks questions about working conditions. It will take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Moira Hurst at +336000000 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
1-Personal Opinion and Working Environment
Please rate how strongly you agree/disagree with the following statements.
Strongly Disagree Disagree Neutral Agree Strongly Agree
Your service plays a key role in increasing your client's businesses
You meet the needs of your clients
You feel respected by your clients
You can communicate easily with the person you want to reach
Every sale is consistent in term of procedure (on the buyers side)
 
 
Please rate how strongly you agree/disagree with the following statements:
Strongly Disagree Disagree Neutral Agree Strongly Agree
The buyers respond quickly to your requests
Buyers respect the contract terms
Buyers offer you satisfying offers in your opinion
Buyers are transparent with you in regard to their procedures
You feel you are the priority of your buyers
 
 
Please indicate your level of satisfaction with the following attributes of the Buyer's services
Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied
Processing Speed
Negotiation Speed
Communication Effectiveness
Negotiation Process
Respect
Final Price
Follow-up after delivery
Advices offered during the order process
 
 
2-Relationships and Interactions
Rate the following
Very Poor Poor Average Good Very Good
Your long-term relationship with Buyers
Your price flexibility
Equal treatment to all buyers
Respect towards Buyers
Communication of new products/innovation to all clients
 
 
How satisfied are you with the following regarding Buyers:
Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied
Customer Support
Human Interactions
Negotiation Process
Respect
Requirements of the clients
Professionalism of Staff (buyers)
 
 
How important are the following regarding your Buyers:
Not important Relatively important Neutral Important Very important
Friendliness
Professionalism
Flexibility for negotiation
Convenient Payment Terms
Courtesy
Responsiveness
Understanding my offers
 
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