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2016
August
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Survey 2
Survey 2
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Survey of Turbo-Tax Website
Was the site easy to use?
Did it allow you to accomplish everything you visited the site for? If not, briefly describe what was lacking.
Was everything completed accurately? If not, were these inaccuracies critical or insignificant?
Did the site effectively offer new information or improvements? If not, briefly describe what sort of improvements could have been offered.
Was the interface easy to use and intuitive?
Was there anything about the site that did not meet your expectations or needs?
Would you use this site again? If not, why not?
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