TANF Open Forum Questionnaire

Exit Survey »

1. How long have you been working TANF cases? On average how many TANF cases do you process each month? (Please include both new applications and redeterminations.)

2. Where would you rate your knowledge of the TANF program?

	Somewhat knowledgeable	Knowledgeable	Very Knowledgeable
Skill Level

3. How can we develop training to make the hard parts a little easier to understand?

4. What was your “ah ha” moment when TANF made sense to you?

5. What resources do we need to make sure new TANF workers have easy access so when they start working cases the client can understand the responsibilities and benefits that are part of accepting TANF benefits?

6. How confident are you with explaining PRA requirements?

	Not Confident	Uncertain	Somewhat Confident	Very Confident
Level of Confidence

7. How confident are you in explaining penalties for PRA violations?

	Not Confident	Uncertain	Somewhat Confident	Very Confident
Level of Confidence

8. How can we help improve the quality of TANF case processing? (Please keep in mind; we do not have the authorization to change policy or the TIERS system.)