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  5. The Essay Expert - Evaluation Survey
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How many times have you used our services?
Once Twice 2-5 times More than 5 times
Resume/Cover Letters
LinkedIn Profile
College Application
Law School Application
Business School Application
Other Grad School Application
Professional Bio
Business Writing
Other
 
 
 
How would you rate your overall level of satisfaction with The Essay Expert?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How do we rate on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Customer service experience
On-time delivery of service
Professionalism
Knowledge of industry
Quality of product
Quality of service
Understanding of customers' needs
 
 
 
Did you obtain the result you wanted from our services?
 
Yes! Got an increase in interviews offered.
 
Yes! Got a job.
 
Yes! Got into school.
 
Yes! Got more hits on my LinkedIn profile.
 
Yes! Enhanced my professional image.
 
No. Did not see increase in interviews.
 
No. Did not get a job.
 
No. Did not get into school.
 
No. No change in hits on my LinkedIn profile.
 
No. Did not enhance my professional image.
 
Don't know / Still waiting
 
 
 
How likely are you to continue using our services?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Have you ever recommended us to others?
 
No, never recommended
 
Have recommended once or twice
 
Have recommended several times
 
 
 
Do you have any suggestions for improvement, a testimonial for us, or anything else you want to share?
   
 
 
 
What is your gender?
 
Male
 
Female
 
Prefer not to answer
 
 
 
What is your age?
 
Younger than 18
 
18 - 24
 
25 - 34
 
35 - 44
 
45 - 54
 
55 - 64
 
65 or older
 
Prefer not to answer
 
 
 
What best describes your employment status?
 
Employed full-time
 
Employed part-time
 
Self-employed
 
Unemployed, looking for work
 
Unemployed, not looking for work
 
Student
 
Retired
 
Homemaker
 
Military
 
Prefer not to answer
 
Other
 
 
 
 
If you successfully used our job search related services, what best represents the income of the job you obtained?
 
$15,000 - $29,999
 
$30,000 - $44,999
 
$45,000 - $59,999
 
$60,000 - $74,999
 
$75,000 - $89,999
 
$90,000 - $119,999
 
$120,000 - $149,999
 
$150,000+
 
Prefer not to answer
 
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