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  1. Surveys
  2. 2013
  3. September
  4. T
  5. TripConcierge v0 : Satisfaction Survey
0%
Exit Survey
 
 
Dear Trip Concierge User:

You are invited to participate in our survey TripConcierge v0 release. We would like to collect your feedbaacks about the mobile application experience. It will take approximately 5 minutes to complete the questionnaire.

Thank you very much for your time and support.

Please start with the survey now by clicking on the Continue button below.
 
 
 
On your last visit, what was your primary reason for visiting our mobile app?
 
Check your trip information
 
Seeking flight information
 
Use the map to search my hotel
 
Seeking weather or currency information
 
View recommendation from my Travel agent
 
View my travel agent trip suggestions
 
Other
 

 
 
 
How satisfied are you with our Trip Concierge Mobile application?
 
Very satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
On your last visit, what was your primary reason for visiting our mobile app?
 
Check your trip information
 
Seeking flight information
 
Seeking weather or currency information
 
View recommendation from my Travel agent
 
View my travel agent trip suggestions
 
Other
 
 
 
Please rate the following attributes of our mobile application.
Well Below Average Below Average Average Above Average Well Above Average
Ease of navigation
Accuracy of information
Quality of content
Quantity of content
Layout/design
Customer support
Meeting your needs
 
 
How likely are you to visit our mobile application again?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How likely are you to use this mobile application as your primary source for trip information?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How likely are you to recommend our mobile application to a friend or colleague in the future?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
On the basis of this mobile application, how comfortable are you proposing it to your customers ?
 
Very comfortable
 
Somewhat comfortable
 
Neutral
 
Somewhat comfortable
 
Very comfortable
 
 
 
How does our mobile app compare to offering similar products or services?
 
Well Below Average
 
Below Average
 
Average
 
Above Average
 
Well Above Average
 
Don't Know
 
 
Do you have any suggestions for improvement?
   
 
Trip Concierge V0 release feedback analysis