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  5. UQ SEPS Client Satisfaction Survey
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Exit Survey
 
 
The purpose of this survey is to enable the Sport & Exercise Psychology Service to improve the quality of the service it presently offers. It would be very helpful to us, and for future clients, if you could complete the survey and be as clear as possible in your responses. This survey will take approximately 5 minutes to complete.

All information from this survey will be strictly confidential, and will be converted to statistics as soon as possible. You do not have to submit your name anywhere in the survey. As such, we hope you will be completely open and honest when completing this form.

Thank you.
Please start with the survey by clicking on the "Continue" button below.
 
 
Please enter the number that best describes your opinion
Strongly Disagree Disagree Neutral Agree Strongly Agree
* I am satisfied with the quality of service I received.
* The program met my needs.
* I would recommend the Sport & Exercise Psychology Service to a friend with similar needs.
* I would return to the Sport & Exercise Psychology Service if I needed help again.
* I was able to focus on what was of real concern to me.
* My consultant listened to me.
* I was involved in planning/deciding upon goals of the program.
* My consultant provided an adequate explanation regarding all intervention strategies.
* My consultant was not negative or critical towards me.
* My consultant seemed to know what s/he was talking about.
* My consultant was friendly and warm towards me.
* I felt free to express myself.
* My consultant seemed to understand what I was feeling and thinking.
 
 
* How much progress do you feel you made during the course of consultation?
 
None - things seem to be worse
 
Limited progress
 
Some progress
 
Considerable progress
 
A great deal of progress
 
 
 
Overall, what aspects of your consultation were most helpful?
   
 
 
What aspects of your consultation were least helpful?
   
 
 
Any other comments/suggestions? (Please make any suggestions that you feel may help us to improve our service.
   
 
 
 
Thank you for taking the time to complete this questionnaire.

Your feedback is greatly appreciated.