I can manifest a container for submission to local authorities | | | | |
|
I can track container movements in RKEM | | | | |
|
I can re-route a container in order to perform a COD? | | | | |
|
I know how and when I can print a bill within GCSS | | | | |
|
I can submit arrival notices via Batch and Adhoc function in GCSS | | | | |
|
I can submit manifests to Customs(relevant authorities) | | | | |
|
I can book a delivery and action a release | | | | |
|
I can create a Reefer shipment in GCSS | | | | |
|
I know the trigger tasks which will not allow me to arrange delivery | | | | |
|
I can comfortably understand endorsements on bills and log correctly in GCSS | | | | |
|
I know where to check for "release to" parties, type of bill, location of cargo and if payment is required (prior release) or if customer have credit terms? | | | | |
|
I know how to look up service contract details in C3PO | | | | |
|
I know how to pull WEBI reports | | | | |
|
I know what the "optional surcharge" button is and why I would use it | | | | |
|
I am comfortable investigating disputes and finding root causes | | | | |
|
I know where to find the Global Service Catalogue | | | | |
|
I know the invoice process and what must be updated first and why | | | | |
|
I am confident in handling conflict on the phone | | | | |
|
Geography - I have a general understanding where places are both within the XXX and the world | | | | |
|
I can comfortably navigate split and combined bills and understand the differences | | | | |
|
I know how to manuelly add freight lines in the freight and pricing screen | | | | |
|
I would be comfortable making commercial decisions if given the opportunity | | | | |
|
I can utilise Microsoft applications such as word and excel as a reporting tool | | | | |
|
I can create a hazardous shipment in GCSS | | | | |
|
I can successfully navigate the intranet to source information such as eta, Rate of exchange, debtors list etc | | | | |
|
I can make a booking online Via ML.com | | | | |
|
I understand when it is ok to use an alternate routing for a shipment | | | | |
|
I can create an Out of Gauge shipment in GCSS | | | | |
|
I am comfortable guiding a customer through our eCom functionalities | | | | |
|
I know how and when to confirm a booking to the customer. | | | | |
|
I know how to read and close clarfies in MDWS | | | | |
|
I can submitt a shipping instruction online | | | | |
|
I know what a SCV code is | | | | |
|
I know how to arrange Haulage and equipment release in GCSS | | | | |
|
I know where to check if correct service contract has been applied to shipment | | | | |
|
I can create an Export shipment in GCSS | | | | |
|
I can obtain routing from MEPC | | | | |
|
I know what MGM is and how they interact with each other and when | | | | |
|
I can track vessel updates in GSIS | | | | |
|
I understand the AP Moller Mail system and how to obtain overseas email addresses | | | | |
|