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Survey Templates Surveys Competency Assessment

Competency Assessment

Competency Assessment


Your name?
Please scale below items where you feel your competency level is. (1-2 not competent, 9-10 very competent)
1-2
3-5
6-8
9-10
I can manifest a container for submission to local authorities
I can track container movements in RKEM
I can re-route a container in order to perform a COD?
I know how and when I can print a bill within GCSS
I can submit arrival notices via Batch and Adhoc function in GCSS
I can submit manifests to Customs(relevant authorities)
I can book a delivery and action a release
I can create a Reefer shipment in GCSS
I know the trigger tasks which will not allow me to arrange delivery
I can comfortably understand endorsements on bills and log correctly in GCSS
1-2
3-5
6-8
9-10
I know where to check for "release to" parties, type of bill, location of cargo and if payment is required (prior release) or if customer have credit terms?
I know how to look up service contract details in C3PO
I know how to pull WEBI reports
I know what the "optional surcharge" button is and why I would use it
I am comfortable investigating disputes and finding root causes
I know where to find the Global Service Catalogue
I know the invoice process and what must be updated first and why
I am confident in handling conflict on the phone
Geography - I have a general understanding where places are both within the XXX and the world
I can comfortably navigate split and combined bills and understand the differences
1-2
3-5
6-8
9-10
I know how to manuelly add freight lines in the freight and pricing screen
I would be comfortable making commercial decisions if given the opportunity
I can utilise Microsoft applications such as word and excel as a reporting tool
I can create a hazardous shipment in GCSS
I can successfully navigate the intranet to source information such as eta, Rate of exchange, debtors list etc
I can make a booking online Via ML.com
I understand when it is ok to use an alternate routing for a shipment
I can create an Out of Gauge shipment in GCSS
I am comfortable guiding a customer through our eCom functionalities
I know how and when to confirm a booking to the customer.
1-2
3-5
6-8
9-10
I know how to read and close clarfies in MDWS
I can submitt a shipping instruction online
I know what a SCV code is
I know how to arrange Haulage and equipment release in GCSS
I know where to check if correct service contract has been applied to shipment
I can create an Export shipment in GCSS
I can obtain routing from MEPC
I know what MGM is and how they interact with each other and when
I can track vessel updates in GSIS
I understand the AP Moller Mail system and how to obtain overseas email addresses

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