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mentoring

mentoring


Auckland University of Technology, Auckland, New Zealand


Research Project Title: Mentoring As a Successful Practice Tool for Information Systems Project Management

A State of Play Survey - Adoption & Application of Mentoring Practices within the Context Of IS Project Management Process Cycle

Information Systems is a capital investment. It is an instrument of economic change. IS project management is a major and critical business challenge. The IS project management field is dynamic and IS project success is of vital importance. We would like to learn from your experiences and obtain a better understanding of IS project management practices.

You are part of a selected sample asked to assist with this survey, and we appreciate your participation. Your responses will be treated as confidential. This survey will take about 20 minutes for you to complete. In return you will be able to use the results of this survey to benchmark project management practice within your organisation.

This survey is being conducted by the Faculty of Business and Law at Auckland University of Technology, Auckland, New Zealand. Should you have any concerns about the survey, please email Professor Felix Tan at [email protected] or Paul Leong at [email protected].


To help with you answer this survey, we have defined some of the terms that we use in it:

Information Systems (IS) : A computerised system that It is a used to satisfy the information needs of an organisation. It may be a combination of computer hardware, networking & communication technologies and systems & application software which are designed to handle information of one or more business processes.

IS Project Manager : The project leader in project leadership role who is normally vested with formal authority to guide, monitor and direct project resources to achieve the project objectives within agreed time, cost and performance criteria.

IS Project Management : It is the application of knowledge, skills, tools, and techniques to project activities to meet project requirements.

Project Management Process Cycle
Initiating : Defines and authorizes the project phase;
Planning : Defines and refines objectives, and plans the course of action required to attain the objectives and scope that the project was undertaken to address;
Executing : Integrates people and other resources to carry out the project management plan for the project;
Monitoring and Controlling : Regularly measures and monitors progress to identify variances from the project management plan so that corrective action can be taken when necessary to meet project objectives;
Closing : Formalises acceptance of the project, service or results and brings the project phase to an orderly end.

Mentoring : It is generally the relationship of that of a more experienced individual known as a mentor and a less experienced individual, called a mentee. It is considered as a form of professional learning where the mentee learn through observing, doing, commenting and questioning.

IS Project Mentor Or Mentor : The mentor is the person (or persons) who acts as a guide to the IS project manager for the sole purpose of increasing the chances of success of the IS project.

This survey is best viewed using a 1024 x 768 display resolution configuration.

Approved by the Auckland University of Technology Ethics Committee, reference Number: 09/116
Concerns regarding the conduct of the research should be notified to the Executive Secretary, AUTEC, Madeline Banda, [email protected] , or by phoning +64 9 921 9999 ext 8044.
This survey has two sections i.e. Section A and Section B.

When you have completed this survey, please click the ‘Submit’ button at the bottom of the page to send us your answers for processing.



Section A

1. Are you currently an IS Project Manager? Please select one.
2. What is the nature of your current IS project? Please select any that applies.
3. What phase of the IS project management process cycle are you currently at? Please select any that applies.
4. Do you have a mentor currently? Please select one.
5.Would you prefer a mentor assigned to your project? Please select one.
6.Would you recommend to your peers or colleagues that they adopt the mentoring process in their project? Please select one.
7.What would be the reasons that you would NOT recommend the adoption of mentoring to your peers or colleagues in their project? Please select any that applies.
8. What would be the reason(s) that you would prefer a mentor assigned to your projects. Please select any that applies.
9. What would be the reason(s) that you recommend the adoption of mentoring to your peers or colleagues? Please select any that applies.
10.Were you an IS project (leader) manager previously?
11. What was the nature of your IS project previously? Please select any that applies.
12. Did you have a mentor in your previous IS project? Please select one.
13. Would you have preferred a mentor assigned? Please select one.
14. Would you recommend to your peers or colleagues that they adopt the mentoring process in their project? Please select one.
15. What would be the reasons that you would NOT recommend the adoption of mentoring to your peers or colleagues in their project? Please select any that applies.
16. What would be the reason(s) that you would prefer a mentor assigned to your projects? Please select any that applies.
17. What would be the reason(s) that you recommend the adoption of mentoring to your peers or colleagues? Please select any that applies.
18. What is the nature of mentoring in your IS project? Please select any that applies.
19. What would be you think is the nature of mentoring in the IS project? Please select any that applies.
Section B.



20. What is the mentoring relationship like? Please select any that applies.
21. How is mentoring schedule within the IS project management process? Please select any that applies.
22. Please state your agreement or disagreement to the following statements. Please select one option for each row.
The reasons for the adoption and application of mentoring are :”
Strong Agree
Agree
Neither
Disagree
Strong Disagree
Need the guidance, support and encouragement of a more experience IS project manager
Encouraged by immediate superior / manager (boss) to do so.
Recommended by my peer and colleague.
Comfortable in the solicitation of input and opinion on any issue.
Promotes learning on the job.
Helps my career.
Wants to realise the benefits of mentoring.
It is part of a statutory (government or professional bodies affiliation or related) fulfilment requirement.
It is part of management and company policy.
The need to ensure project success.
Strong Agree
Agree
Neither
Disagree
Strong Disagree
Assists in the development of my professional network
Complements the current project management methodologies and tools
Helps in the realisation and improvement of my project management hard skill such as technical knowledge.
Help in the establishment of my project management soft skills such as negotiations & communications.
Availability of a free and open exchange of knowledge and experience
23. Please state your agreement or disagreement to the following statements. Please select one option for each row.
The followings are considered as key mentoring adoption characteristics :”
Strong Agree
Agree
Neither
Disagree
Strong Disagree
An formal and organised approach
An informal and on a as-required basis
A learning-to-do approach
A leaning-to-be approach
A leaning to-see approach
A trusted and confidence adoption
A hand-holding approach
Devils advocate approach
Same gender as project manager
Empathise with IS project manager
Strong Agree
Agree
Neither
Disagree
Strong Disagree
Regarded as an exemplary by others
Driven by technical knowledge
Driven by business domain knowledge
24. Please state your agreement or disagreement to the following statements. Please select one option for each row.
The adoption of mentoring in IS project would deliver :”
Strong Agree
Agree
Neither
Disagree
Strong Disagree
Better control of project schedule / deadline
An expanded knowledge of career path and options
Better management of project stakeholders and executive sponsors
Development of project interpersonal and communication skills
Better management of project resources
Contribute to project knowledge base of the organisation
Accessibility to the wealth of professional expertise and experience of my project mentor
Better anticipation of project risk
Increase probability of project success
Better cost containment / control
Strong Agree
Agree
Neither
Disagree
Strong Disagree
Increase my confidence as a project manager
Knowledge gain from another perspective and learning new ideas
Enhanced trust of the senior management due to the presence of a more experienced mentor
Improved overall risk of the project management
Avoid learning by the trial and error method
Increase and boost honour, recognition and self-esteem
Enable and provide feedback, reflection and introspection of the project
Better resolution of project issues
25. Please state your agreement or disagreement to the following statements. Please select one option for each row.
The obstacles in the adoption of mentoring in IS project are :”
Strong Agree
Agree
Neither
Disagree
Strong Disagree
Lack of information in the determination of mentoring adoption
Lack of support and encouragement from immediate supervisor / manager (boss)
Lack of available time within the project schedule
Required management approval
Mentoring increases overall project cost
Budgetary considerations
Uncertainty about how it works
Management no supportive of mentoring approach
Negative attitude that the IS project manager would be perceived as not competent or not up to mark
Too time consuming a process to adopt
Strong Agree
Agree
Neither
Disagree
Strong Disagree
Lack of understanding or perspective of mentoring
Non-availability of suitable mentors / experience project managers
Other project responsibilities interfering with mentoring
Fearful of potential personality conflict
Lack of incentives to adopt mentoring
Don’t know if its right for me
26. Please state your agreement or disagreement to the following statements. Please select one option for each row.
My recommendations to any IS project manager are:”
Strong Agree
Agree
Neither
Disagree
Strong Disagree
Mentoring be adopted within all the IS project management process cycle.
Mentoring be adopted within selected IS project management process cycle.
Mentoring to be made mandatory.
Mentoring to be encouraged and be adopted on a need basis.
Mentor need to be sourced from within the organisation.
Mentor must be some one who much more experience than the project manager.
Mentoring must not be adopted at all.
Mentor assigned must be from external source.
27. What is your general attitude towards mentoring? Please select any that applies.
28. How would you rate your knowledge on mentoring? Please select any that applies.
29. What are your sources of information of mentoring knowledge? Please select any that applies.
30. What are your perceptions concerning mentoring in IS project management? Please select any that applies.
31. End of Survey.

During the period of July 2009 to December 2009, we will be conducting a series of studies of IS project management in MSC status companies in Kuala Lumpur, Malaysia. Through this we will gain an in-depth understanding of the various aspect of the adoption and application of the IS project mentoring process within the IS project management process cycle, in order to provide some guidance to industry on achieving more positive IS project outcomes.

Would you be willing for us to contact you about this research? If so, please click on the appropriate option and enter your email address below. You are free to enter your email address or not as your choose.
32. If you would like a summary of the results of this survey, please click on the appropriate option and enter your email address below. You are free to enter your email address or not as your choose.
33. Similarly, if you would like a copy of your responses to this survey, please click on the appropriate option and enter your email address below. You are free to enter your email address or not as your choose.

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