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Thesis

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Age

19

20

21

22

23

24

25

Gender

Male

Female

School/ Occupation

De La salle University

University of Sto.Tomas

College of St. Benilde

Far Eastern University

University of the Philippines

San Beda

St. Scholastica's College

Mapua Institute of Technology

Are you

single

married

Degree/Course

Business

Education

Science

Computer

Engineering

Liberal Arts

others(please specify)

Monthly Allowance

under P2000

P2000-P2500

P2501-P3000

P3001-P3500

P3501-P4000

P4001-P4500

P4501-P5000

P5001-P5500

above P5000

Indicate total household income:

under P100,000

P100,000 - P149,999

P150,000 - P199,999

P200,000 - P249,999

P250,000 - P299,999

P300,000 - P349,999

Over P350,000

Is your home

a single family house

a two family house

an Apartment

Do you

own

rent

others(please specify)

Indicate activities/interests which you and/or household members enjoy on a regular basis:

Bicycling/running

Camping

Dieting

Crafts

Foreign travel

Gourmet/fine food

Coin/stamp collecting

Fashion clothing

Bible/devotional reading

Physical fitness/exercise

Stereo/records and tapes

Sweepstakes

Sewing

Needlework/knitting

Art/antiques

Outdoor gardening

Wildlife/environment issues

Do-it-Yourself/workshop

Recreational vehicles

Health foods/vitamins

Money making opportunities

Video cassette recordings

Book reading

Self improvement

Compact discs

Watching sports on TV

Charities/volunteer work

1. What is your perception on call centers?

Helpful for the economy since it offers more job opportunities for the Filipinos

Good source of income

Builds character and hastens your climb in the corporate ladder

Career growth

Enhances knowledge of fresh graduates

Helps improve communication skills and develops self-confidence

Answer phone calls and complaints

Source of temporary income

No career growth

others(please specify)

2. Who influenced you to think that way?

Family

Friends

Relatives

Myself

others(please specify)

3. Would you consider working in a call center?

Yes

No

3.1. If answer is yes, why?

High compensation

Contingency

Career Growth

You know someone who works there

others(please specify)

3.2. If answer is no, why?

No career growth

Cannot use degree earned

Not my calling

Difficult working hours

others(please specify)

4. What factors do you consider in looking for a job? Please rank, 1 being the highest.

Salary

Working hours

Career Growth

Job Description is related to degree earned

Travel opportunities

Work environment

5. Which would you consider as the best way to look for a job?

Newspaper

Internet

Job fairs

Referrals

others(please specify)

6. What would make you work for a call center? Please rank, 1 being the highest.

High compensation

Family/Relatives

Friends

Contingency

7. Are you familiar with CONVERGYS?

Yes

No

8. If you are, how did you learn about the company?

Billboards

Classified Ads

Family/Relatives

Friends

Internet

Job Fairs

Magazines

others(please specify)

9. Are you aware of the career opportunities CONVERGYS has to offer?

Yes

No

10. If you answered yes in #9, how did you learn about it?

Billboards

Classified Ads

Family/Relatives

Friends

Internet

Job Fairs

Magazines

Career Talks/Seminars

others(please specify)

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Call centers offer career growth opportunities	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
I am a team oriented person	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
I fear that I wont find a job that will make my parents proud and other people happy	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
My work has to be fun	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
I enjoy systematic and routinary work	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
I would like a job that would interest me and if not, something that I will learn to be interested in	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
I work best in a team but sometimes I like being alone	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
I get a sense of pride and happiness when I'm doing well with my job	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
When looking for a job and going through the classified ads, I first look at the company name that I am familiar with	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
At job expos, I only inquire in companies that I am familiar with	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
I leave company booths that do not entertain or cannot give information regarding my inquiries	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
When going through classified ads, I dont like reading ads with too much text	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Job placement ads should be straight to the point	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
I don't pay attention to ads that I don't understand	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree

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